Digital Lead Castrol India PU
Job Summary
Entity:
Customers & Products
Job Family Group:
Job Description:
- Accountable for execution implementation adoption and commercial success of tools
- Ensure tools built by Central IT are localized and adopted by customers (distributors workshops B2B)
- Inspire change at ground level - sales teams channel partners distributors and customers
- Lead digital transformation by prioritising deploying and scaling digital products that address customer experience
- Ensure alignment with IT platforms policies and procedures
- Support deployment of global platforms while addressing market-specific commercial regulatory and operational needs
- Provide visibility across business priorities digital strategy technology investment and adoption performance
- Track commercial outcomes and identify efficiency improvements
- Identify digital tools required for business continuity and improved operations
- Work with product and technology teams and local business leaders to ensure solutions meet market needs and align with standards
- PU Gatekeeper: Reviews digital projects (e.g. automated ordering tools) and adapts them for relevance ensuring they work optimally within market conditions.
- Adoption Lead: Drive adopting tools with sales teams mechanics and plant teams helping shift from manual to technology driven futuristic ways of working.
- Commercial Partner: Represents digital within the India PU leadership team as a contributor to business growth and performance not only as a support function.
- Local Ecosystem Manager: Builds and leads partnerships with e-commerce and B2B platforms ((e.g. Amazon B2B marketplaces) to expand outreach and improve customer access.
- Own and lead the strategic direction of the market digital product portfolio across Customer Consumer Sales and Marketing.
- Align market priorities with global product roadmaps and enterprise digital strategy and commercial goals and objectives
- Drive portfolio governance investment allocation benefits planning and future planning and prioritisation for the market
- Influence global decisions by articulating market-level business value complexities & context and commercial imperatives
- Proactively identify where digital solutions can improve efficiency unlock value for both our customers and the business and actively support growth across all channels including commercial regulatory or market requirements.
- Implement local solution development integration and deployment in partnership with global architecture engineering and digital operations and CoE teams
- Ensure all local solutions adhere to enterprise technology standards security requirements and long-term scalability
- Deployment of digital products within the market ensuring readiness compliance and operational acceptance
- Resolve cross-market or cross-functional issues that impact delivery timelines adoption or commercial performance
- Serve as the primary market interface to global product teams influencing product strategy sequencing and delivery approaches
- Build trusted senior-level partnerships across business leadership Marketing Sales Finance and functions
- Translate market strategy and business requirements into actions for product teams
- Drive leadership alignment and collaboration between the market and digital outcomes
- Clear adoption and value benchmarks to ensure impact is defined & measurable.
- Ensure market insight feeds directly back into the roadmap thereby addressing realistic customer friction points and aligns with commercial business priorities.
- Drive sustained adoption optimisation and utilisation of platforms and products across the market
- Define & present status on product performance user engagement and value delivery
- Identify and champion opportunities to improve customer experience efficiency and commercial outcomes
- Minimum 15 years large scale multi-region digital transformations or change initiatives
- Shown leadership of handling digital portfolio deployments within fast-paced global environments
- Shown success influencing senior executives and driving strategic alignment across multi-site global roles
- Experience leading digital or transformation initiatives working across global teams markets or regions driving projects delivering business outcomes
- Strong background in digital marketing technology customer experience or digital product delivery.
- Practical experience leading local market implementation of global/regional digital platforms.
- Ability to translate customer/consumer insight into clear requirements and product improvements.
- Competence in digital analytics customer mapping and performance measurement.
- Shown success working in matrix organisations with multiple global/regional partners.
- Collaboration and articulation skills with ability to influence at senior levels.
- Experience working with crossfunctional team structures (Marketing Product Technology CX Sales).
- Organisational change capability including training communications adoption and customer readiness.
- Ability to convert concepts into actionable plans.
- Strong communication and presentation skills with leadership/gravitas
- Selfstarter able to operate independently and at pace.
- Resilient adaptable and comfortable navigating organisational complexity and has the ability to deliver and lead crossfunctional teams
- Proactive solutionoriented and effective under pressure.
- Proven track record to work in fast-paced global and cross-functional team
- Bachelors degree or equivalent experience in marketing Business Digital or Technology-related field required
- Professional certifications in digital marketing product delivery or agile methodologies are desirable
Travel Requirement
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race religion color sex national origin sexual orientation veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g. accessing the job application completing required assessments participating in telephone screenings or interviews etc.). If you would like to request an adjustment/accommodation related to the recruitment processpleasecontact us.
If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening medical review of physical fitness for the role and background checks.
About Company
Para começar, gostarÃamos de te fazer um convite: Vem valorizar a vida com a gente! É isso que nos move todo dia. É isso que fazemos juntos. A BP – A Beneficência Portuguesa de São Paulo tem uma linda trajetória de mais de 160 anos, marcada por transformações que trazem cada vez mais ... View more