Digital Experience – System Engineer

Position Description:

Company Profile:

At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve. At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at .
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position however only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Digital Experience System Engineer
Category: Digital Experience
Location: Bangalore
Employment Type: Full Time
Position ID: J0626-1191
Experience Required: 3-6 Years

Job Summary

We are seeking an experienced Digital Workplace Solutions & Power Platform Led to design implement and manage enterprise workplace solutions. The role involves driving workplace transformation initiatives developing business applications and automations using Microsoft Power Platform ensuring operational excellence and delivering data-driven insights through reporting and analytics. The ideal candidate will have strong expertise in cloud/SaaS workplace technologies service operations stakeholder management and continuous service improvement.

Key Responsibilities:

Workplace Solutions: Design integration deployment and operation of cloud/SaaS workplace platforms aligned with enterprise workplace strategy.
Reporting & Analytics: Design and delivery of dashboards and KPIs covering adoption usage sentiment and operational performance
Power Platform Expertise: Strong handson experience with Power Apps Power Automate and Power BI for application development automation and analytics
Solution Design & Delivery: Ability to translate business requirements into productionready solutions including HLD/LLD integration design and deployment planning
Service Operations & L3 Support: Endtoend ownership of service operations: monitoring performance and capacity management incident and problem management and escalation handling
Security Identity & Compliance: Integration with enterprise identity and access management (Azure AD SSO MFA) role design and adherence to security and privacy standards
Vendor & Stakeholder Management: Collaboration with vendors and internal teams for PoCs solution validation production readiness and incident resolution
Nice to Have:
Documentation & Knowledge Management: Creation and maintenance of technical and operational documentation: runbooks deployment guides onboarding/offboarding procedures and operational manuals
KPI Definition & Service Measurement: Defining success metrics and maturity indicators for adoption usage and service quality
Risk & Readiness Management: Support for production readiness operational risk identification and continuity planning
AI & Intelligent Workplace Enablement (Added Advantage): Leveraging AI/ML capabilities to enhance insights automation and employee experience
Process Improvement & Continuous Optimization: Identifying operational inefficiencies and driving continuous improvement initiatives
Product Advocacy & Enablement: Acting as a product ambassador supporting adoption sharing best practices and addressing stakeholder queries on digital workplace services
Agile and scaling Agile methodologies (SAFe).

Required Qualifications

Bachelors degree in computer science Information Technology Engineering or a related field.
Strong experience with Microsoft Power Platform (Power Apps Power Automate Power BI).
Experience in Digital Workplace Modern Workplace or Enterprise Collaboration platforms.
Knowledge of Microsoft 365 SharePoint Online Teams Azure Services and Entra ID.
Strong analytical communication and stakeholder management skills.
Experience in enterprise-scale solution delivery and service operations.
#LI-SB2

Skills:

• PowerBuilder
• Software as a Service
• Solution Design

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our teamone of the largest IT and business consulting services firms in the world.