Digital Content & Knowledge Management Specialist (Human Resources)

Job ID:41786

Digital Content & Knowledge Management Specialist (Human Resources)

Lloyds Register

Location: Mumbai / India

What were looking for

We are seeking a Digital Content & Knowledge Management Specialist to create engaging innovative content across our employee-facing People platforms including the People Hub (HR SharePoint site) Connect (intranet) and the People Portal (ServiceNow). You will help improve self-service and the employee experience by creating clear accessible and visually engaging resources while analyzing usage data to support ongoing improvements. Working closely with Internal Communications you will support the launch of HR products and services and ensure that knowledge content is accurate consistent and aligned across the organisation.

What we offer you

The chance to join an organization with a clear sense of purpose a values-based culture and programs that support colleagues professional and personal growth

Fixed-term Contract 12 months

The role

• Design and publish engaging visual and written content for the People Hub Connect pages and other employee-facing platforms.
• Manage the creation and maintenance of knowledge articles in the People Portal ensuring clarity consistency and accessibility.
• Partner with Internal Communications to plan and launch HR products services and campaigns with maximum employee impact.
• Use AI tools and digital innovation to enhance employee self-service simplify complex information and improve user experience.
• Analyse usage data and feedback from SharePoint the intranet and the People Portal to identify trends gaps and improvement opportunities.
• Collaborate with People Change and Continuous Improvement Specialists to align content with change initiatives process improvements and system updates.
• Act as a point of contact for digital employee experience standards ensuring a consistent tone design and approach across platforms.
• Support self-service adoption by ensuring employee-facing resources are easy to find engaging and trusted.

What you bring

• Experience designing and managing digital content across intranet SharePoint or HR portals.
• Solid creative and visual design skills with the ability to simplify complex information.
• Knowledge of HR processes and employee self-service principles.
• Effective communication skills with attention to clarity accuracy and engagement.
• Analytical skills to interpret usage data and translate insights into actions.

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Can organize work and set priorities to move toward goals
• Is effective at solving problems trouble-shooting and making timely decisions
• Shows initiative and adjusts well to changing needs
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

#LI-KC1 #LI-Hybrid

About us

We are a leading international technical professional service provider and a leader in classification compliance and consultancy services to the marine and offshore industry a trusted advisor to our customers helping to design construct and operate their assets to the highest levels of safety and performance. We are shaping the industrys future through the development of novel and innovative technology for the next generation of assets while continuing to deliver solutions for our customers every day.

Be a part of

Lloyds Register is wholly owned by the Lloyds Register Foundation a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy Lloyds Register colleagues and Lloyds Register Foundation work together to fund research foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyds Register we care we share and we do the right thing in every situation. Its ingrained in our culture and everything we do. We are committed and continually strive to lead with our values that empower and enable an inclusive environment conducive to your growth development and engagement. It doesnt matter who you are what you have experienced how you identify how old you are where you are from what your beliefs are or how your brain or body works the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We dont just talk about our differences we celebrate them!

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you dont tick every box in these ads please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer sustainable thriving ocean economy.

We care we share we do the right thing.

If you have further questions about this role please contact us atand we will respond to you as soon as possible.

Diversity and Inclusion at Lloyds Register:

Together we are one Lloyds Register committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacanciesoffering an interview to disabled people who meet the minimum criteriafor the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-termhealth condition enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: Copyright Lloyds Register 2024. All rights reserved.Terms of use..

The Lloyds Register Group comprises charities and non-charitable companies with the latter supporting the charities in their main goal of enhancing the safety of life and property at sea on land and in the air - for the benefit of the public and the environment. (Group entities).