Desktop support Eng

Address-Gate No. 415Nighoje Tal. KhedDist. Pune 410501

Troubleshoot and resolve complex hardware and software issues on desktops laptops and other devices.

Provide comprehensive IT support to users for a wide range of technical challenges.

Oversee network performance proactively identify and troubleshoot network problems and

Ensure optimal functionality.

Design implement and manage LAN and wireless networks to meet evolving business needs.

Maintain a comprehensive IT asset inventory including tracking utilization depreciation and lifecycle management.

Conduct regular IT asset audits to ensure accurate records and optimal resource allocation.

Manage IT-related inventory ensuring e:icient issuance of hardware software and accessories to users.

Maintain the cleanliness and functionality of desktops and network racks.

Install and configure software with organizational credentials adhering to security best practices.

Generate and manage IT-related reports to track progress identify trends and support data driven decision-making.

Collaborate with cross-functional teams to continuously improve the IT infrastructure and Align it with business goals.

Provide timely updates to senior management on critical IT issues and propose strategic changes to optimise operations.

Required Experience:

IC