Design Researcher L1

Who we are looking for

• Wipro Digital is seeking a highly motivated design researcher to help its clients understand its users and create innovative products and services.
• This position will design and conduct research activities that inform concepts and design direction and that ultimately improve the customer experience for our clients products and services. The ideal candidate will have a deep understanding of user research methods and best practices along with a nimble creative and pragmatic approach and top-notch communication skills.
• This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality output. This position will work on overlapping projects so strong organizational skills with the ability to multi-task are critical. The ideal candidate will be comfortable with considerable ambiguity and will be able to thrive in a resource-constrained environment.

• Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge project goals and risks.

• Identify best method or mix of methods based on research questions timeline and resourcing.

• Distill project goals and research questions into well thought-out research plans.

• Conduct user research with rigor while ensuring participant comfort.

• Perform data analysis in order to create insightful and actionable findings presentations- both verbal and written.

• End-to-end experience with all aspects of research (study design recruiting moderation analysis reporting)

• Strong grasp of quantitative data analysis and statistics.

• Fluency in best practices for user research.

• The ability to quickly turn around high-quality study plans and reports

• Excellent communication presentation interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

• Exceptional behavioral data-collection and analysis skills e.g. designing conducting and analyzing all kinds of user data.

• The ability to manage ambiguity work autonomously and multi-task in an agile environment

• Ability to meet ambitious deadlines and deliver high-quality work on schedule

• Familiarity with internet-development technologies and tool

• Able to travel and participate in local and international projects.

• 3 years proven success leading User Experience Research projects with demonstrated impact
• A strong portfolio demonstrating past work experience and deliverables (eg: study plans reports)
• Degree in design psychology sociology ethnography business etc