Deputy Unit Manager Information Security
Posted:
26 October 2026 (12 hours ago)
Application Deadline:
23 January 2027
Vacancies:
1 Vacancy
Job Summary
| Job Purpose | Information security team member who is proficient in handling of Incident response & maintain Incident response governance in SOC lifecycle. |
| Duties and Responsibilities | A-Minimum required Accountabilities for this role Role: The SOC L1 Engineer is responsible for Security Operations and Incident Management performing continuous monitoring and alert handling activities across the SOC lifecycle. The role ensures that security alerts and events are analyzed triaged investigated categorized escalated and closed in a consistent auditable and risk-aligned manner in accordance with established SOC processes policies SLAs and regulatory requirements. The SOC L1 Engineer serves as the first line of defense for security monitoring validating alerts from multiple security platforms identifying potential security incidents and escalating confirmed threats to higher support tiers for further investigation and response. The role is responsible for maintaining accurate incident records documenting findings and ensuring timely communication and coordination throughout the incident management lifecycle. As the SOC operates on a 24x7 basis this position requires availability to work in rotational shifts to provide continuous monitoring rapid response and uninterrupted security coverage for the organizations technology environment. Key Responsibilities: a)Perform incident classification and severity assessment validating true positives false positives and business impact. Work Experience on handling Azure AWS GCP & OCI incident in depth including IAM & key vaults alerts. b)Coordinate with multiple members in SOC threat intelligence IT cloud identity and endpoint teams during active incidents. c) Maintain accurate incident documentation including evidence collection timelines actions taken and final resolution. d)Ensure incidents are handled within defined SLAs SLOs and regulatory timelines. e)Conduct or support post incident reviews / lessons learned sessions and ensure closure actions are tracked. f)Support internal and external audits compliance checks and regulatory reporting related to incident response. g)Ensure 24x7 SOC operational readiness for incident response activities. SLA Escalation & Response Governance a)Govern adherence to defined alert handling SLAs (acknowledgement triage escalation and containment). b)Ensure mandatory escalation paths are followed for high and critical alerts. c)Monitor SLA breaches identify root causes and drive corrective and preventive actions. Alert-to-Incident Conversion Governance a)Define and enforce criteria for converting alerts into incidents. b)Ensure correlated alerts are grouped into single incidents to reflect true attack scenarios. c)Validate incident severity scope and impact prior to escalation to Incident Response teams. Metrics Reporting & Continuous Improvement a)Define and monitor SOC alert handling KPIs including: MTTA / MTTR False positive rate Alert backlog Incident conversion ratiob)Conduct regular alert quality reviews and highlight areas for process improvement. c)Translate lessons learned from alerts and incidents into process playbook and detection enhancements. B-Additional Accountabilities pertaining to the role Own and continuously improve Incident Response Governance including policies playbooks runbooks and escalation matrices. Design and update incident response playbooks for cloud identity endpoint email data and thirdparty incidents. Drive SOC maturity improvements by identifying process gaps and optimizing response workflows. Risk analysis and mitigation Vendor Co-ordination Strong troubleshooting analytical and communication skills Energetic self-motivated and self-sufficient in accomplishing tasks. Good analytical and problem solving skills. |
| Key Decisions / Dimensions | Identification of right contacts to channelise the issue/problem for closure. Review the alert/incident and categorised True positive / False positive and take require steps. Discuss observation response as applicable & improve security controls. Decide if the policy and procedure documents need changes based on new regulations or audit regulatory actions due to non-compliances |
| Major Challenges | Handling of fast changing environment with variety of cloud service providers Handling of compliance expectations in stringent timelines Handling multiple stakeholders at a time Coordination with third party consultants who assist in auditing and compliance initiatives |
| Required Qualifications and Experience | a)Qualifications Minimum 3 years of experience in handling team (lead) in Security operations center b)Work Experience Strong hands-on experience on Microsoft Sentinel incident handling including Azure IAM Key vault WAF EDR CSPM & CWP. Strong knowledge & experience on alert correlation aspect Sensible on organization risk IT risk & impact analysis. Experience in Project management. Positive attitude Hard Worker and team player Certifications like CEH (Ethical Hacking) Azure/AWS Security ISO 27001 is mandatory |
Required Experience:
Manager
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