Deputy Manager | S&P GCCOperate | Mumbai | Supply Chain & Network Operations

Deputy Manager S&P - GCC/Operate Mumbai Supply Chain & Network Operations

Location: Thane Mumbai

Entity: Deloitte Touche Tohmatsu India LLP

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

Deputy Manager will be responsible for overall ownership and delivery of activities within Procurement and Purchasing function/process (for e.g. Invoice Processing Vendor Management Travel & Expense Management Accounts Payable Purchasing PO Processing (Creation and placement) Change Request Management Reporting Analysis Customer Support / Vendor Support - Voice calling

Key responsibilities for the Manager will include:

• Seamless delivery of Procurement activities/sub-processes/processes
• Reporting to senior internal and client stakeholders (per cadence/as required)
• Ensuring adherence to delivery SLAs / KPIs
• Overall leadership of Procurement team
• Promote process excellence around end-to-end Procurement processes.
• Drive process standardization and improvements / transformation projects.
• Align on improvement roadmap performance targets and roadblocks with leadership.
• Apply forward thinking best practices and fresh insights to improve delivery SLAs / metrics.

• Function as a change champion and drive change management for transformational initiatives
• Review updates to process documentation (SOPs process maps desktop procedures etc.) and drive approval process with internal and client stakeholders.
• Convene governance meetings with relevant stakeholders as per governance cadence. Review process performance with relevant stakeholders. Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders.
• Build relationships with internal and client stakeholders. Overall resource & performance management for team Actively drive hiring of junior practitioners Client interfacing skills
• Key skills required
• Prior experience in people leadership as Tower Lead / Process Owner of Procurement function End-to-end Procurement / Sourcing Accounting and finance process knowledge Prior experience in BPO sector Subject matter expertise of Procurement processes and applications. Excellent team management and client stakeholder management skills Effective communication problem solving and analytical skills Experience in MS Office and other computer applications Experience in setting up Shared Services Centre and/or process transition (preferred)
• Experience
• Advanced knowledge /subject matter expertise of Procurement processes and applications
• S2C and Strategic Sourcing process knowledge
• Excellent client and stakeholder management skills
• Effective communication problem solving and analytical skills
• Experience in MS Office suite ERPs (SAP ORACLE) Sourcing tools (COUPA Ariba Ivalua etc.)
• B. Com / BBA / BMS or similar three-year graduate course
• / MBA or similar two year post graduate course