Demo Executive
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Job Summary
We are looking for a confident and customer-focused Demo Executive to conduct product demonstrations for prospective clients and help them understand business operations improve payment recovery processes and reduce business risks. The ideal candidate will possess excellent communication and presentation skills the ability to identify customer pain points and the capability to convert interest into customer onboarding.
- Product Demonstration: Conduct online and offline product demonstrations for prospective customers tailor demos to customer requirements showcase platform features and business benefits answer queries and objections and coordinate with the sales team to enable smooth lead conversion.
- Customer Engagement: Build trust and credibility with prospects explain practical use cases and ROI of the platform follow up with demo attendees for feedback and onboarding encouragement and assist customers during initial setup and onboarding when required.
- Sales Support: Work closely with Business Development Executives and Telecallers maintain accurate records of demonstrations and outcomes share customer insights with management for product improvements and support achievement of monthly demo and conversion targets.
- Strong verbal communication skills in English Hindi and the relevant local language.
- Experience or basic understanding of SaaS CRM or business software products.
- Proficiency with Microsoft Office and common online meeting platforms.
- Comfortable with both virtual and in-person demonstrations and customer interactions.
- English communication
- Hindi communication
- Local language communication
- Presentation skills
- Persuasion
- Active listening
- Objection handling
- SaaS knowledge
- CRM understanding
- Microsoft Office proficiency
- Online meeting platforms
- Customer engagement
- Onboarding support
- Lead coordination
- Time management
- Interpersonal skills
- Target orientation
- Quick learning
- Business ROI communication
- Demo tracking and reporting
- Technical explanation
- Sales collaboration
Required Skills:
English communication Hindi communication Local language communication Presentation skills Persuasion Active listening Objection handling SaaS knowledge CRM understanding Microsoft Office proficiency Online meeting platforms Customer engagement Onboarding support Lead coordination Time management Interpersonal skills Target orientation Quick learning Business ROI communication Demo tracking and reporting Technical explanation Sales collaboration
