Demand Planning SME o9 IBP & SOE
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Job Summary
Are You Ready to Make It Happen at Mondelēz International
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will develop the 0-24-month IBP forecast by brand and at the stock keeping unit(SKU) level. You will coordinate challenge and influence building block with input from salesmarketing and other addition you will review the disaggregated short-term demand planwhich includes SKU/location mix and weekly pacing. Finally youwill provide the finalized detailed demandplan by SKU to supply planners and adjust it based on feedback fromsupply planners or commercial teams.
How you will contribute
You will:
- Contribute to the demand management cycle of theintegrated business planning (IBP) process for your categories and to strategyand structure discussions
- Liaise with the commercial and operational teams and develop ways tocontinuously improve communication between the functions to support the delivery ofthe business KPIs for their families
- Manage forecast compilation process which includes owning the short-termweekly plan and the long-term forecast (three or more months)
- Interact with modelling team to generate statistical forecasting
- Participate in the integrated business planning process and manage thedemand planning tool
- Perform root-cause analysis for continuous plan improvement for key serviceissues forecast error and bias and share output with appropriate leadership
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Experience in a fast-moving consumer goods or consumer packaged goods environment preferably in food or other fast moving dynamicindustry where shelf life is a constraint
- Experience within an IBP/S&OP environment
- Able to influence cross-functional teams working on priorities and improving theplan
- Excellent problem-solving skills analytical skills and able to understand and interpretdata
- Strong verbal and written communication skills
- Team player who can work with many other functions on a daily basis
More about this role
What you need to know about this position:
You will be an integral part of the implementation and go-live of the new planning solution (o9) within the AMEA region with a primary focus on executing Integration Testing (I Test) User Acceptance Testing (UAT) data validation and end-user training. You will work closely with the BUChampionand regional SME leads to ensure the solution is thoroughly testedvalidated and ready for business adoption.Meanwhile as an early foundation of demand analysis role this rolewould require business insights to deep dive into forecast error reasons and improve the AIML/OperationfcstKPI with BU team.
What extra ingredients you will bring:
Solid understanding of Demand Planning processes (statistical forecasting consensus planning demand sensing)
46years of experience in Supply Chain Planning or a related operational role
Familiarity with planning tools/systems; exposure to advanced planning solutions (o9 Kinaxis OMP SAP IBP) is anecessity.
Strong attention to detail ability to execute test scripts methodically andidentifydata discrepancies
Comfortable working with testing tools (qTest Jira) and documenting test results and defects
Good communicationskills ability to train and support peers in a clear structured manner
Collaborative mindset with ability to work in cross-functional multi-market teams under tight timelines
Growth mindset quick learner and comfortable navigating ambiguity in a fast-paced transformation environment
Proficiencyin English;additionalregional language skills are a plus
Education / Certifications:
Bachelors Degree or postgraduate. With relevant Demand planning experience.
Job specific requirements:
TheDemandPlanning SMEwill serve as the BUs dedicated testing and adoption resource for the o9 Demand Planning module. Reporting into theregionDP transformation lead this roleis responsible forexecuting test scriptsvalidatingdata integrity supporting training delivery and ensuring seamless transition from testing to go-live. TheSMEwill act as the first line of support for end users bridging the gap between the technical implementation team and the business and championing user confidence and adoption of the new platform.
Testing & Validation
Execute Integration Test (iTest) and UAT test scripts end-to-end for Demand Planning processes ensuring 100% script coverage as per the test strategy
Validate pre-load and post-load data accuracy during User Cutover Testing (UCUT) flagging discrepancies and coordinating resolution with the data and cutover teams
Perform security role validation test user access roles and permissions ahead of each testing phase
Log track and follow up on defects inqTest/Jira ensuringtimelyresolution within SLA and supporting retesting of failed test cases
Execute E2E (End-to-End) scenario testing including cross-stream scenarios with Data Science Supply Planning and IBP
Support pre-test preparation including batch job readiness test script pre-requisites documentation and environment checks
Participate in daily testing war rooms morning kick-offs and end-of-day recaps to report progress blockers and pass rates
Training & Change Adoption
Support the delivery of Pre-UAT and UAT training sessions for BU end users including o9 system basics Day-in-the-Life (DILO) walkthroughs and advanced DP system training
Conduct shadow testing sessions walk end users through test scripts and o9 navigation to build familiarity and confidence
Act as a go-to resource for end users during testing phasesprovidingreal-time guidance on o9 processes and ways of working
Support the BU Champion in driving change management activities user communications and adoption governance
Contribute to training material review and localization for BU-specific contexts
Go-Live & Sustainment
Support Parallel Run execution assistend users in running DILO/MILO cycles usingreal businesscases tovalidateoutcomes
Participate in BU Readiness Checkpoints and contribute to UAT sign-off documentation
Providehypercaresupport post go-live acting as the first point of contact for end-user queries and issues
Document lessons learned process gaps and improvement opportunities from testing phases to feed into sustainment planning
Support the institutionalization of new ways of working and standard operating procedures in the o9 platform
Demand AnalysisSupport
High data qualitymanagementbeforemodellingrunco-work with marketplannerandstakeholdertosetfoundation ofmaster datatransactionanddriverdata.
Closely workingwithdatascientiststomaintainthe highest degree of forecast at item andplanningaccountslevel based on industry trends and demand patterns.
Conduct forecast review and analysis to assess demand trends measure forecast accuracy recommend data-driven adjustments.
Collaborate with cross-functional teams to support product lifecycle milestones ensuringaccuratedemand planning fornew items.
Propose and implement forecasting improvements to enhance demand accuracy and efficiency.
Partner withmarket plannersto review KPIs gather market insights and translating market insights into actionable forecast adjustments.
Monitor and ensure KPI metrics consistently meet business goals.
Provide weekly performance recaps including ASE performance reviews root cause analysis and action plans aligned with business operations.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.
About Company
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. ... View more
