Deal Desk & Revenue Operations Analyst
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Job Summary
- Manage and support the end-to-end deal lifecycle from opportunity creation through contract execution.
- Partner with Sales Finance Legal and Operations teams to review validate and process sales opportunities.
- Review deal structures pricing approvals and commercial terms to ensure compliance with company policies.
- Maintain accurate sales opportunities quotes and contracts in Salesforce CRM.
- Coordinate contract generation routing and execution using DocuSign.
- Ensure timely deal approvals and remove roadblocks to accelerate sales closures.
- Monitor deal pipeline identify bottlenecks and provide operational support to sales teams.
- Generate reports and dashboards to track deal performance sales metrics and operational KPIs.
- Collaborate with US-based stakeholders and provide timely updates on deal status.
- Identify process improvement opportunities and contribute to Revenue Operations initiatives.
- 3 years of experience in Revenue Operations Deal Desk or Sales Operations.
- Strong hands-on experience with Salesforce CRM.
- Experience using DocuSign for contract management and approvals.
- Solid understanding of the deal lifecycle including quoting approvals contract execution and order processing.
- Experience working closely with Sales Finance Legal and Customer Success teams.
- Strong analytical problem-solving and organizational skills.
- Excellent verbal and written communication skills.
- Experience supporting US-based stakeholders in a global delivery environment.
- Ability to manage multiple priorities and work in a fast-paced environment.
Required Skills:
Position: Deal Desk & Revenue Operations Analyst Location: Chennai (On-site) Shift: 2:00 PM 11:00 PM IST Experience: 24 years About the role: This role requires strong expertise in Revenue Operations Deal Desk processes Sales Operations Salesforce CRM DocuSign and deal lifecycle management along with excellent communication skills to effectively collaborate with US-based stakeholders. Key Responsibilities: Manage and support the end-to-end deal lifecycle from opportunity creation through contract execution. Partner with Sales Finance Legal and Operations teams to review validate and process sales opportunities. Review deal structures pricing approvals and commercial terms to ensure compliance with company policies. Maintain accurate sales opportunities quotes and contracts in Salesforce CRM. Coordinate contract generation routing and execution using DocuSign. Ensure timely deal approvals and remove roadblocks to accelerate sales closures. Monitor deal pipeline identify bottlenecks and provide operational support to sales teams. Generate reports and dashboards to track deal performance sales metrics and operational KPIs. Collaborate with US-based stakeholders and provide timely updates on deal status. Identify process improvement opportunities and contribute to Revenue Operations initiatives. Required Skills & Qualifications: 3 years of experience in Revenue Operations Deal Desk or Sales Operations. Strong hands-on experience with Salesforce CRM. Experience using DocuSign for contract management and approvals. Solid understanding of the deal lifecycle including quoting approvals contract execution and order processing. Experience working closely with Sales Finance Legal and Customer Success teams. Strong analytical problem-solving and organizational skills. Excellent verbal and written communication skills. Experience supporting US-based stakeholders in a global delivery environment. Ability to manage multiple priorities and work in a fast-paced environment.
Required Education:
Any Degree
