Deal Desk Analyst

Our mission at HubSpot is to help millions of organizations grow better.

The International Deal Strategy team sits at the intersection of commercial strategy and operational execution. We partner with teams across Sales Finance Legal Customer Success and Revenue Operations to help HubSpot scale efficiently while delivering exceptional experiences for our customers and internal stakeholders. Our work spans deal execution process improvement automation and operational innovation helping build the systems and workflows that support HubSpots continued global growth.

As a Deal Operations Analyst youll play a critical role in supporting the operational foundation of our global Deal Desk function. Youll own high-volume commercial workflows partner across Sales Finance Legal and Customer Success teams and help improve the processes systems and automation that enable scalable growth. This role offers the opportunity to develop expertise across commercial operations while contributing to the evolution of how HubSpot supports increasingly complex global deal motions.

• Own and execute Deal Desk and quote-to-cash workflows with a focus on accuracy efficiency and policy compliance.
• Support non-standard commercial requests approvals and exceptions that require operational oversight and sound judgment.
• Partner with Sales Finance Legal Customer Success and Deal Strategy teams to facilitate efficient deal execution and positive stakeholder experiences.
• Drive improvements in operational service levels process consistency and scalability across the deal lifecycle.
• Identify opportunities to streamline workflows reduce manual effort and improve operational efficiency.
• Contribute to process improvement initiatives system enhancements and workflow automation projects.
• Support the development and adoption of AI-enabled solutions that improve operational scale and effectiveness.
• Serve as a trusted operational advisor to regional sales teams helping accelerate deal execution and reduce operational friction.

• 36 years of experience in Deal Desk Quote-to-Cash Revenue Operations Sales Operations Commercial Operations Order Management or a related operational function.
• Experience working within structured operational processes while maintaining a high degree of accuracy and attention to detail.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ownership mindset and ability to drive issues through resolution.
• Strong analytical and problem-solving skills with a focus on continuous improvement.
• Effective communication skills and experience collaborating with cross-functional stakeholders.
• Ability to quickly learn and navigate multiple systems tools and business processes.
• Sound judgment accountability and a strong customer and stakeholder focus.

• Experience supporting SaaS sales organizations.
• Experience working in a Deal Desk Revenue Operations or Commercial Operations environment.
• Familiarity with quote-to-cash contract management order management or commercial approval processes.
• Experience leading or contributing to process improvement workflow optimization automation or systems projects.
• Experience partnering with Legal Finance Sales and Customer Success stakeholders.
• Familiarity with CRM CPQ contract management or revenue operations platforms.
• Interest in leveraging automation and AI to improve operational efficiency and scalability.

• Location: Bengaluru India
• Work Location: Hybrid