Deal Desk Analyst
Job Summary
Our mission at HubSpot is to help millions of organizations grow better.
The International Deal Strategy team sits at the intersection of commercial strategy and operational execution. We partner with teams across Sales Finance Legal Customer Success and Revenue Operations to help HubSpot scale efficiently while delivering exceptional experiences for our customers and internal stakeholders. Our work spans deal execution process improvement automation and operational innovation helping build the systems and workflows that support HubSpots continued global growth.
As a Deal Operations Analyst youll play a critical role in supporting the operational foundation of our global Deal Desk function. Youll own high-volume commercial workflows partner across Sales Finance Legal and Customer Success teams and help improve the processes systems and automation that enable scalable growth. This role offers the opportunity to develop expertise across commercial operations while contributing to the evolution of how HubSpot supports increasingly complex global deal motions.
What Youll Do
- Own and execute Deal Desk and quote-to-cash workflows with a focus on accuracy efficiency and policy compliance.
- Support non-standard commercial requests approvals and exceptions that require operational oversight and sound judgment.
- Partner with Sales Finance Legal Customer Success and Deal Strategy teams to facilitate efficient deal execution and positive stakeholder experiences.
- Drive improvements in operational service levels process consistency and scalability across the deal lifecycle.
- Identify opportunities to streamline workflows reduce manual effort and improve operational efficiency.
- Contribute to process improvement initiatives system enhancements and workflow automation projects.
- Support the development and adoption of AI-enabled solutions that improve operational scale and effectiveness.
- Serve as a trusted operational advisor to regional sales teams helping accelerate deal execution and reduce operational friction.
What Youll Bring
Required Qualifications
- 36 years of experience in Deal Desk Quote-to-Cash Revenue Operations Sales Operations Commercial Operations Order Management or a related operational function.
- Experience working within structured operational processes while maintaining a high degree of accuracy and attention to detail.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ownership mindset and ability to drive issues through resolution.
- Strong analytical and problem-solving skills with a focus on continuous improvement.
- Effective communication skills and experience collaborating with cross-functional stakeholders.
- Ability to quickly learn and navigate multiple systems tools and business processes.
- Sound judgment accountability and a strong customer and stakeholder focus.
Nice-to-Have Qualifications
- Experience supporting SaaS sales organizations.
- Experience working in a Deal Desk Revenue Operations or Commercial Operations environment.
- Familiarity with quote-to-cash contract management order management or commercial approval processes.
- Experience leading or contributing to process improvement workflow optimization automation or systems projects.
- Experience partnering with Legal Finance Sales and Customer Success stakeholders.
- Familiarity with CRM CPQ contract management or revenue operations platforms.
- Interest in leveraging automation and AI to improve operational efficiency and scalability.
Where Youll Work
- Location: Bengaluru India
- Work Location: Hybrid
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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Required Experience:
IC
About Company
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.