Data Analyst
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Job Summary
Role Purpose
The purpose of this role is to interpret data and turn into information (reports dashboards interactive visualizations etc) which can offer ways to improve a business thus affecting business decisions.
Do
1. Managing the technical scope of the project in line with the requirements at all stages
a. Gather information from various sources (data warehouses database data integration and modelling) and interpret patterns and trends
b. Develop record management process and policies
c. Build and maintain relationships at all levels within the client base and understand their requirements.
d. Providing sales data proposals data insights and account reviews to the client base
e. Identify areas to increase efficiency and automation of processes
f. Set up and maintain automated data processes
g. Identify evaluate and implement external services and tools to support data validation and cleansing.
h. Produce and track key performance indicators
2. Analyze the data sets and provide adequate information
a. Liaise with internal and external clients to fully understand data content
b. Design and carry out surveys and analyze survey data as per the customer requirement
c. Analyze and interpret complex data sets relating to customerÃÂÃÂÃÂs business and prepare reports for internal and external audiences using business analytics reporting tools
d. Create data dashboards graphs and visualization to showcase business performance and also provide sector and competitor benchmarking
e. Mine and analyze large datasets draw valid inferences and present them successfully to management using a reporting tool
f. Develop predictive models and share insights with the clients as per their requirement
Deliver
| No | Performance Parameter | Measure |
| 1. | Analyses data sets and provide relevant information to the client | No. Of automation done On-Time Delivery CSAT score Zero customer escalation data accuracy |
Wipro Band: B2
Shift: Day Shift
Qualification : Graduate
Experience : 24 months
Experience Breakup: BPO/ Non BPO
Essential Hiring Skills:-
Well versed with Dashboarding and Query Building tools (SQL ETL & Visualisations) Knowledge in Python will be added advantage
Excellent spoken and written communication Skills
Ability to handle Conflict management skills
Google Sheets / Excel with metrics / KPI calculations
Ability to understand cost implications
Ability to handle multiple jobs/projects at the same time
Attention to details
Responsibilities:-
Analysis / Analytics for Performance Enhancement and Performance Management
Monitor and set early warnings for customer target (OKR) for queue
Ensure on-time delivery and accuracy of deliverables (data dashboard and reports)
Meet the internal team target of Utilization Attendance and Schedule Adherence
Effective communication and presentation to stakeholders
Provide solutions to any complex people-related challenges in the team
Ensure that the companys data and information are protected from unauthorized access
Location: Bangalore Hybrid
Mandatory Skills: Geographic Information Systems(Maps). Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
