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Customer Support-Farmer Success Associate

Kheyti


Job Location:

Hyderabad - India

Monthly Salary: L 3 - 3
Posted: 26 August 2026 (7 days ago)
Application Deadline: 23 November 2026
Vacancies: 1 Vacancy

Job Summary

Be the first line of support for farmers turn every call into action.


About Kheyti

Kheyti is an agri-tech that helps farmers double incomes and be climate resilient and sustainable. We democratize access to high-tech agriculture solutions by making them farmer-centric low-cost and by bundling end-to -end services. Our vision is to see every farmer climate-smart.


The Opportunity

Looking for a passionate on field person to deliver day to day advisory services to farmers at a globally recognized Agri-tech startup.

Job Type: Full Time Entry-Level
Location: Hyderabad Telangana
Reporting to: Team Lead - CS
Salary: 3 LPA Mobile Allowance
Language Known: Oriya

Key Responsibilities
Be the first point of contact for farmers-Take control of Inbound calls listen understand and log their issues

Turn problems into action by creating and assigning cases to the right teams
Drive closure by following up and ensuring issues are resolved on time
Stay close to the ground by collecting harvest data from farmers- Outbound calls
Keep everything accurately updated so no farmer request gets lost


Who we are looking for

Were looking for a mission-driven individual who is passionate about making a tangible difference in the lives of smallholder farmers. The ideal candidate thrives in farmer management enjoys hands-on problem-solving and is excited to be part of a high-impact startup tackling climate change through agriculture.


Must-Haves-
Bsc/Msc in Agriculture or Horticulture
Knowledge on horticulture/crop management
Good communicator
Comfortable with data management

Nice-to-Haves-
Go-getter attitude - Someone who delivers on what they say they will do and who will do everything needed to fulfill the need of the customer
Farmer centric - someone who can easily make rapport with rural people
Listening - someone who is patient and can listen to customers in any situation.

Not a Fit-
Lacks basic understanding of horticulture or crop management
Lacks passion for innovation in agriculture or unwilling to adopt new technologies

Hiring Process
  1. Apply on

  2. HR Shortlisting

  3. Round 1 - Virtual

  4. Round 2 - Virtual