Customer Support Executive
Job Summary
Location: Surat Vesu
Experience Required: 13 Years
Working Hours: 10:30 AM to 7:00 PM
Salary: Best in Industry (Based on Skills and Interview)
Job Summary The Customer Support Executive provides technical and functional support to customers resolves software-related queries and ensures a smooth customer experience.
Handle customer queries via phone email or remote support. Resolve software-related issues.
Guide customers on software usage. Escalate complex issues when required.
Maintain support records and ensure timely resolution.
Qualification
/ / BBA / MBA (Finance/Marketing); preferred.
13 years of experience in Customer Support.
Excellent communication skills.
Strong problem-solving ability.
Basic knowledge of accounting software is an advantage.
Customer-centric approach.
Thanks and Regards
Shweta
Required Skills:
customerhandlingCustomercentricdatahandlingSolvingqueriesCommunicationskillscustomersupportingAccountingsoftware