Enter a job title or keyword
Customer Support Executive (International Travel Backend)
Job Location:
Monthly Salary:
Experience Required:
Posted:
17 October 2026 (5 days ago)
Posted:
Application Deadline:
14 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary
We are seeking a dedicated Customer Support Executive to manage backend operations for international travel this role you will serve as the primary point of contact for clients ensuring seamless resolution of travel-related inquiries and maintaining high standards of service quality. The position is vital for upholding customer satisfaction and operational efficiency within the dynamic IT services sector requiring a professional who can navigate complex travel protocols while delivering exceptional support.
Responsibilities
- Address and resolve customer queries regarding international travel bookings and logistics promptly.
- Apply problem-solving techniques to handle complex customer situations and ensure effective outcomes.
- Manage communication channels with clarity and professionalism to facilitate smooth interactions.
- Execute duties within a rotational shift schedule to provide continuous coverage for global clients.
- Utilize in-depth knowledge of international travel processes to guide customers and resolve issues accurately.
- Maintain a minimum of one year of relevant experience in the travel industry to ensure operational competence.
Requirements
Requirements:
- Possess strong verbal and written communication abilities to interact effectively with diverse clientele.
- Demonstrate proven expertise in customer handling and conflict resolution.
- Show familiarity with international travel workflows and backend support mechanisms.
- Be available and adaptable to work across various rotational shifts.
- Hold at least one year of prior experience specifically within the travel sector.
- Exhibit a salary expectation aligned with the offered range of 3 LPA.
Required Skills:
Good communication skills. Problem-solving and customer-handling skills. Ability to work in rotational shifts. Minimum 1 year of travel industry experience. International travel process knowledge. Customer support and query resolution.
Required Education:
Bachelors Degree (MBA Preferred)
