Coordinator – Imaging Operations

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Coordinator Imaging Operations

Project Location: Tamil Nadu India

Employment Type: 12 months contract

Experience: Minimum 3 Years of Relevant Experience. Must know to Read and Write in Tamil.

Qualification: Graduate Preferred

Notice Period: Mandatory Less than 30 days immediate joiners preferred

Iron Mountain is seeking an experienced and hands-on Coordinator Imaging Operations to join our Global Digital Solutions (GDS) team.

In this role you will be responsible for managing day-to-day scanning and digitization operations for a large-scale high-volume and time-sensitive project in Tamil Nadu India leading a team of at least 30 personnel while ensuring strict adherence to productivity quality and information security standards.

You will join a dynamic Global Digital Solutions team dedicated to delivering seamless document management imaging and digital transformation services to our enterprise and public sector clients.

In this role you will:

• Responsibility 1: Lead daily scanning and digitization activities managing a team of at least 30 personnel across shift rosters to meet daily production targets and ensure optimal equipment and resource utilization.
• Responsibility 2: Collaborate with project managers client representatives quality control teams and information technology support to resolve operational queries and maintain smooth cross-functional coordination.
• Responsibility 3: Ensure compliance with organizational standards project-specific Standard Operating Procedures (SOPs) information security controls and document custody protocols.

The ideal candidate will have:

• 3 years of experience in scanning digitization Business Process Outsourcing (BPO) document management or high-volume operations with at least 3 years of team leadership experience managing teams of 30 or more.
• Strong knowledge of high-volume digitization workflows image quality parameters Management Information Systems (MIS) reporting and Optical Character Recognition (OCR) tools.
• Proven ability in workforce management target achievement quality assurance root cause analysis and problem-solving under tight project timelines.
• Fluent communication skills in Tamil (spoken read and written) with a notice period of less than 30 days (immediate joiners preferred); a Bachelors degree in Business Administration Operations Management Commerce or a related field is preferred.