Converged Comm- Business Development Manager

Role Overview

The role of a Business Development Manager is that of agrowth catalystfor our Converged Communication portfolio (Cloud Telephony Omni-channel SIP Trunk SMS RCS) in our Top-End Logos.

The primary mandate is to move beyond passive account management toproactively build nurture and accelerate a robust sales funnel.

The role entails partnering with our sales teams and external channel partners to lead technical conversations orchestrate product demonstrations and drive successful customer adoption.

Key Deliverables

• Active Funnel Orchestration:

• Own the end-to-end sales lifecycle within the top 500 accounts.

• Initiate qualify and progress leads ensuring a healthy pipeline at every stage from initial conversation to final conversion.

• Hands-On Sales Activation:

• Lead the charge on technical presentations and product demonstrations.

• Must be able to translate converged communication solutions into clear business value for C-suite and IT heads of Medium Enterprises.

• Ecosystem Alignment:

• Drive collaborative sales motions by aligning our internal sales teams and channel partners.

• Ensures all parties are equipped with the right messaging and technical support to close deals.

• Penetration Strategy:

• Execute a systematic plan to deepen portfolio penetration. Identify whitespace within existing top-end SMB accounts and convert those gaps into revenue-generating projects for SIP RCS and Cloud Telephony services.

• Outcome Accountability:

• Move the needle on adoption metrics.

• Success is measured by the quality of the funnel built and the actual volume of customer conversions achieved through strategic partner/sales orchestration.

Desired Profile & Skills

• Experience:10-12 years in the Converged Communications space (Cloud Telephony CCaaS UCaaS Omni-Channel (WhatsApp RCS SMS) specifically targeting the SMB/Enterprise segment.

• Technical Mastery:Proficiency in the technical stack: SIP VoIP Cloud Telephony WhatsApp and API-based communications (SMS/RCS).

• Influence & Orchestration:Proven track record in an indirect/partner-led sales model. You must have the gravitas to influence partner teams and the agility to drive them toward results.

• Education:Bachelors degree in engineering or business administration. An MBA is highly preferred.

Key Behavioral Attributes

• Sales Hunger:Should possess an aggressive drive to hunt for opportunities within existing logos. The person should not just be an administrator; but are a business driver.

• Technical Evangelism:Ability to articulate converged communications value propositions that resonate with business leaders not just IT managers.

• Relentless Execution:A commitment to moving conversations from interest to demonstration to signed contract with speed and precision