Contracts and Billing Specialist

The Contracts & Billing Specialist is primarily responsible for supporting the administration coordination and governance of customer and supplier contracts across the organization. The role focuses on ensuring contractual compliance proper documentation management timely approvals and effective coordination between business functions.

In addition the role provides support to billing operations to ensure invoicing activities are aligned with contractual terms commercial agreements and company procedures. The position works closely with operations finance procurement sales and clients to support operational efficiency and commercial compliance.

Contract Administration Responsibilities

• Manage and coordinate the preparation review processing and administration of customer and supplier agreements amendments and related contractual documentation.
• Coordinate internal approval workflows and ensure contracts contain all required commercial operational and compliance information prior to approval and execution.
• Monitor contract validity renewals amendments expirations and outstanding agreements to ensure timely follow-up and compliance.
• Maintain organized contract repositories and ensure proper document retention in accordance with company policies and audit requirements.
• Liaise with internal stakeholders regarding contractual documentation approvals commercial terms and compliance matters.
• Support implementation of contractual governance procedures internal controls and company policies.
• Assist with audit requirements by providing accurate contractual documentation and records.

Billing Responsibilities

• Support invoicing activities in line with approved contracts pricing structures and company procedures.
• Verify supporting commercial documentation prior to invoicing including purchase orders service reports client instructions and operational records.
• Assist in resolving billing discrepancies invoice corrections credit note reviews and pending invoicing matters.
• Maintain accurate records within ERP billing and contract management systems.
• Prepare reports and assist with KPI tracking related to billing performance and operational compliance.
• Support process improvement initiatives related to billing accuracy and operational efficiency.

Compliance & Governance

• Ensure adherence to company policies delegation of authority internal controls and compliance procedures.
• Maintain confidentiality of sensitive contractual and financial information.
• Ensure all activities are performed in compliance with company standards and applicable regulations.
• Support continuous improvement initiatives related to contract administration and billing processes.

Systems & Reporting

• Utilize ERP systems (e.g. Oracle/BOSS) and contract management systems for administration and reporting activities.
• Maintain accurate data within billing and contract management platforms (e.g. FOCUS/SharePoint).
• Prepare reports related to contract status renewals compliance tracking and billing support activities.
• Support process automation and operational efficiency initiatives within the department.

Qualifications :

• Bachelors degree in Business Administration Finance Law Accounting or related field.
• 2-5 years of experience in contracts administration commercial operations billing support or related functions.
• Strong exposure to contract workflows commercial documentation and approval processes.
• Experience working with ERP systems and document management platforms is preferred.
• Familiarity with compliance procedures governance frameworks and operational controls is advantageous.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work effectively under deadlines.
• Strong communication and stakeholder coordination skills.

Preferred Skills

• Strong understanding of contract administration and commercial documentation processes.
• Familiarity with invoicing procedures and billing coordination activities.
• Knowledge of contractual governance compliance and approval workflows.
• Proficiency in Microsoft Office applications particularly Excel.
• Strong analytical and problem-solving skills.

Remote Work :

No

Employment Type :

Full-time