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Consultant
Job Location:
Monthly Salary:
Posted:
24 October 2026 (Yesterday)
Posted:
Application Deadline:
21 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Consultant
Experience: 4.5-8 Years
Location: Bangalore
Technical Skills (ERS):Site Reliability Engineering-New Relic
Job Description:
Experience: 4.5-8 Years
Location: Bangalore
Technical Skills (ERS):Site Reliability Engineering-New Relic
Job Description:
- Expert in creating solutions using New Relic One and deploying them to production to extract maximum value for the customer
- End-to-end execution and implementation of New Relic solutions on complex customer environments (On-Prem/Cloud/Hybrid Cloud)
- Involvement in projects requiring New Relic solutions from inception and proof of concept to complete implementation
- Present and demonstrate Application Performance Management (APM) to prospective clients
- Understand customer challenges and coordinate with vendors for customized solutions if needed
- Understanding of application architecture with demonstrated root cause analysis (RCA) skills
- Experience working on Service-Oriented Architecture (SOA) and understanding of SOAP- and REST-based architecture
- Hands-on knowledge of alerting and incident creation
- Collaborate with teams to improve APM processes and tools continuously
- Develop and own KPIs to measure performance against expected business outcomes
- 3 years of experience in NRQL
- Knowledge in planning designing and maintaining applications with tools like Docker Kubernetes Jenkins Nginx Linux New Relic and Data Dog
- Subject Matter Expert in enterprise monitoring including APM synthetic monitoring browser monitoring and log monitoring
- Experience in APM and infrastructure monitoring for hybrid business applications and infrastructure
- Provide health and performance reports develop AIOps rules and create alerts and custom dashboards
- Experience in creating workloads and user onboarding
- Effective operational support for various enterprise monitoring tools
- Assist application support teams in developing and deploying effective monitoring profiles for key applications and services
- Strong organizational problem-solving and analytical skills
- Proficient in NRQL and dashboards including GraphQL API NRQL builder chart creation dashboard customization and data export using NRQL and PromQL
- Expertise in APM monitoring for PHP Ruby Python Go C SDK and APM transactions
- Proficient in alerts and AI including policy creation anomaly detection sources workflows muting rules destinations events and incidents
- Expertise in browser monitoring including page views Ajax requests session performance JavaScript errors page load timing browser agents and real user monitoring
- Experience in coding with Python JavaScript and Terraform
- Adhere to quality standards regulatory requirements and company policies
- Ensure positive customer experience and high CSAT through first call resolution and minimal reopened cases
- Participate or contribute to creating proposals and service improvement plans for business development
- Independently resolve tickets while meeting SLA requirements for volume and time
- Provide L3-level support for on-call escalations and manage incidents and problems
- Engage in value-adding activities such as knowledge base updates training coaching analysts and conducting interviews or hiring drives
Required Experience:
Contract
About Company
About Us NR Consulting is your premier partner, delivering unmatched staffing and cutting-edge technology solutions tailored to your unique business needs. We take pride in connecting leading organizations with top-tier…
