Connect Direct MFT

Connect Direct-JD

Location-Pune Hyderabad Bangalore

Key responsibilities

Platform engineering & SME ownership

Act as the technical SME for IBM Connect:Direct (CD) across build run and change.

Lead installations configurations upgrades patching migrations and platform enhancements .

Maintain platform standards: configuration baselines naming conventions certificate/key management approach and operational runbooks.

Drive capacity planning performance tuning and resilience improvements.

Operations incident/problem management

Provide L2/L3 support for production issues: triage root cause analysis and permanent fixes.

Troubleshoot end-to-end MFT flows including process definitions scheduling connectivity authentication encryption and partner onboarding.

Improve monitoring/alerting and reduce repeat incidents through automation and problem management.

Automation & DevOps enablement

Build and maintain automation using Ansible Jenkins and GitHub (CI/CD for configuration deployments and repeatable changes).

Develop and maintain Bash/Python scripts for operational tasks (log parsing housekeeping certificate checks health checks reporting).

Observability & performance

Implement and enhance monitoring using Splunk (dashboards alerts correlation searches) and AppDynamics (application performance insights where relevant).

Monitoring system healthiness (availability transfer success rate latency queue depth error rates).

Infrastructure network & security collaboration

Partner with network/infrastructure/security teams on firewall rules routing DNS load balancers TLS/certificates vulnerability remediation and access controls.

Ensure secure configuration aligned to enterprise security expectations (encryption in transit/at rest least privilege audit logging).

Cross-platform support

Provide support across Linux and Windows Server environments including service/process management troubleshooting and patch coordination.

Required skills & experience

8 years of hands-on experience in enterprise middleware / managed file transfer / platform engineering.

Strong experience with IBM Connect:Direct:

Installation configuration upgrades/patching process configuration troubleshooting performance tuning.

Strong Linux administration skills:

Service/process management file permissions networking basics log analysis troubleshooting.

Scripting skills in Bash and/or Python for automation and operational tooling.

Experience with Ansible Jenkins and GitHub in a DevOps delivery model.

Working knowledge of Splunk (search dashboards alerting) and AppDynamics (usage for diagnostics/monitoring).

Solid understanding of networking and security concepts (TLS certificates ports firewalls authentication/authorisation).

Experience supporting Windows Server environments.

Qualifications

Bachelors degree in Computer Science Engineering or equivalent practical experience.

Relevant IBM product certifications are a plus (Connect:Direct).