Commercial Operations Coordinator

About us

Attesa Coffee is a start-up specialty green coffee sourcing and distribution company. The headquarter office is located in Amsterdam Netherlands and a regional office is based in Mumbai India. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high quality coffees safely on-time and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders.

We are seeking a dynamic and highly organized Commercial Operations Coordinator to coordinate across sourcing sales and logistics teams while managing customer communication operational follow-ups sales tracking and order execution. This role is ideal for someone with a background in FMCG F&B or lifestyle sectors who is eager to grow within sales and operations take initiative and play a key role in a fast-paced business environment.

The Commercial Operations Coordinator will be involved in sales support email communication logistics coordination CRM updates and internal collaborationensuring smooth day-to-day functioning and strategic alignment across departments.

Tasks

• Leading coordination between departments sourcing sales and logistics.
• Coordinating structured meeting notes tracking deadlines sending follow ups and coordinating action items.
• Work closely with the operations and logistics teams to ensure timely fulfillment of orders and smooth delivery processes.
• Manage regular offer list preparation including price calculations availability coordination finalisation and communication.
• Manage and track customer interactions sales data and opportunities within the system to ensure smooth follow-ups and accurate reporting.
• Handle second-level communication with clients and internal teams via email.
• Provide sales insights and feedback to aid in strategic decision-making.

Requirements

• 23 years of experience in sales or business coordination (FMCG F&B or lifestyle industry preferred).
• Strong email communication and writing skills.
• Strong communication skills in English.
• Exceptional organizational and planning abilities.
• Ability to coordinate efficiently across departments and with external stakeholders in a fast-paced environment.
• Proficiency in CRM tools is an advantage.
• Self-driven proactive and eager to learn.
• Comfortable working closely with senior leadership on a daily basis.

Whats nice to have

• Knowledge / interest in specialty coffee
• Big ideas and persistent curiosity
• Experience in customer acquisition lead generation or B2B sales
• Familiarity with CRM tools or any sales management software

Benefits

• Engage in a dynamic entrepreneurial work setting that emphasizes ownership and proactive contribution.
• Acquire comprehensive experience in the commercial and operational facets of business management.
• Play a pivotal role in the companys expansion with opportunities for advancement into senior or managerial positions as the organization evolves.