CMMS Manager

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The CMMS Manager is a subject matter expert responsible for the overall administration optimization and strategic management of the Computerized Maintenance Management System (CMMS). This pivotal role ensures the platform effectively supports maintenance operations drives data-driven decision-making and enhances the lifecycle management of client assets. The manager will act as the primary liaison between technical teams operations staff and client stakeholders to guarantee system integrity user adoption and continuous process improvement.

Key Responsibilities

• System Administration & Governance
  • Oversee the day-to-day operation configuration and maintenance of the CMMS platform (e.g. Corrigo Maximo).
  • Manage user profiles security roles and access permissions across the portfolio.
  • Lead the implementation and testing of system upgrades patches and integrations with other business systems.
  • Establish and enforce data governance standards to ensure the accuracy and consistency of all information within the system.
• Data Analytics & Reporting
  • Develop and maintain a suite of standard reports dashboards and KPIs for operational performance asset health and financial tracking.
  • Analyze work order data maintenance history and asset performance to identify trends root causes of failures and opportunities for operational efficiency.
  • Prepare and present regular performance reports to internal leadership and client stakeholders.
  • Support ad-hoc data requests and deep-dive analyses to solve complex operational challenges.
• Training & User Support
  • Serve as the primary point of contact and subject matter expert for all CMMS-related inquiries.
  • Develop and deliver comprehensive training programs and materials for all user groups including technicians facility managers and administrative staff.
  • Drive user adoption and proficiency by providing ongoing support troubleshooting assistance and promoting best practices.
• Process Improvement & Strategy
  • Continuously evaluate existing workflows and business processes related to the CMMS recommending and implementing improvements to enhance efficiency and effectiveness.
  • Collaborate with operations leaders to align the CMMS strategy with broader account and client objectives.
  • Stay current with industry trends and emerging technologies (e.g. IoT mobile solutions predictive analytics) to inform the long-term CMMS roadmap.

Qualifications & Skills

• Education:
  • Bachelors degree in Information Systems Engineering Facilities Management or a related field is preferred.
• Experience:
  • A minimum of 5-7 years of direct experience in administering a large-scale CMMS in a corporate real estate or industrial environment.
  • Proven experience with leading CMMS platforms such as Corrigo IBM Maximo or similar systems is required.
  • Demonstrated experience in a multi-site multi-client portfolio is highly desirable.
• Technical Skills:
  • Expert-level understanding of maintenance and reliability principles including work order management preventive/predictive maintenance and asset management.
  • Strong proficiency in data analysis and visualization tools (e.g. Microsoft Excel Power BI Tableau).
  • Familiarity with system integration methods and APIs.
• Soft Skills:
  • Excellent analytical and problem-solving abilities with a keen attention to detail.
  • Superior communication and interpersonal skills with the ability to translate technical concepts to non-technical audiences.
  • Strong project management and organizational skills capable of managing multiple priorities in a fast-paced environment.
  • A collaborative mindset with a focus on customer service and driving results.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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