CMDB Engineer

Randstad India


Job Location:

Chennai - India

Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

  • 7 years working with ServiceNow CMDB in medium to large enterprises supporting 10000 users
  • Strong understanding of: ServiceNow data model CI classes and relationships discovery patterns & probes Service Mapping and dependency mapping
  • Expertise in creating and managing data taxonomy CI lifecycle and inventory processes.
  • Proven experience in integrating CMDB with infrastructure cloud and endpoint systems.
  • Strong skills in data quality management reconciliation rules and governance frameworks.
  • Knowledge of SACM (Service Asset and Configuration Management) best practices
  • Strong understanding of IT Asset Management (ITAM) and its relationship with CMDB.
  • Ability to partner with cross-functional teams and influence stakeholders.
  • Experience building dashboards using ServiceNow Performance Analytics or similar tools.
  • Familiarity with AI/ML concepts and application of AI in IT operations (e.g. anomaly detection classification enrichment).
  • Excellent communication and stakeholder management skills.
  • Ability to drive change across diverse technical and non-technical teams.
  • Strong analytical and troubleshooting skills.
  • Highly organized with strong attention to detail.
7 years working with ServiceNow CMDB in medium to large enterprises supporting 10000 users Strong understanding of: ServiceNow data model CI classes and relationships discovery patterns & probes Service Mapping and dependency mapping Expertise in creating and managing data taxonomy CI lifecycle and...