CMDB Engineer
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
- 7 years working with ServiceNow CMDB in medium to large enterprises supporting 10000 users
- Strong understanding of: ServiceNow data model CI classes and relationships discovery patterns & probes Service Mapping and dependency mapping
- Expertise in creating and managing data taxonomy CI lifecycle and inventory processes.
- Proven experience in integrating CMDB with infrastructure cloud and endpoint systems.
- Strong skills in data quality management reconciliation rules and governance frameworks.
- Knowledge of SACM (Service Asset and Configuration Management) best practices
- Strong understanding of IT Asset Management (ITAM) and its relationship with CMDB.
- Ability to partner with cross-functional teams and influence stakeholders.
- Experience building dashboards using ServiceNow Performance Analytics or similar tools.
- Familiarity with AI/ML concepts and application of AI in IT operations (e.g. anomaly detection classification enrichment).
- Excellent communication and stakeholder management skills.
- Ability to drive change across diverse technical and non-technical teams.
- Strong analytical and troubleshooting skills.
- Highly organized with strong attention to detail.