Cluster Manager HDFC BB West Delhi

Position Designation Cluster Manager

The Cluster Manager has the responsibility of driving sales and achieving the

sales target for the assigned bank branches in Open Architecture

Target Achievement

Drive sales and achieve targets through the bank branches

Sales Support

Support the RO (FLS) in his sales effort in terms of generating benefit

illustrations accompanying on client calls if required etc.

Relationship Management

The Bank is the key customer of the Cluster Manager and he has to

engage an open and trusting relationship with the Branch

Managers/officers/staff

Engage the employees of the bank branches in regular discussions to

transfer knowledge about insurance JV Companys product offerings and

understand their issues/ concerns about selling insurance (if any)

Ensure that all service requirements are met medicals facilitated and

customers are satisfied.

Lead Generation

Spearhead all lead generation initiative from the bank whether through

walk in data-mining referrals and others.

Competencies

Solution Finder

Result Orientation

Leadership Skills

Customer Orientation

Interpersonal and Communication Skills

Energy Drive and Initiative

Cost and Quality Consciousness

JOB RESPONSIBILITIES

Required Experience:

Manager