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Cluster Manager Education LoanSenior Cluster Manager Education Loan
Job Location:
Monthly Salary:
Posted:
17 October 2026 (7 days ago)
Posted:
Application Deadline:
14 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
| Job Purpose | Build scalable capabilities analytics governance and technology-enabled process improvements for the Education Loan business. |
| Duties and Responsibilities | Own portfolio MIS dashboards and management insights. Coordinate annual planning capability roadmaps and transformation initiatives. Maintain university course country and operating master governance. Gather requirements prepare BRDs/user stories and support testing. Monitor production issues adoption and process bottlenecks. Drive automation API enablement and workflow improvements. Run governance forums and maintain project risks decisions and audit evidence. Set functional direction and operating rhythm. Own governance resource priorities and capability building. Sponsor policy process and technology interventions. |
| Key Decisions / Dimensions | Make day-to-day decisions within approved policy process budget and delegated authority. Escalate policy deviations material customer impact fraud indicators compliance concerns and unresolved cross-functional dependencies. Numeric sanction commercial hiring and budget authorities are to be defined in the approved delegation matrix. Key interactions InternalSales Product Credit/Underwriting Risk Operations RCU/Fraud Control Collections Legal Compliance Finance Technology HR and COE as relevant. ExternalStudents co-applicants universities education consultants DSAs verification agencies valuers legal partners technology/service partners and other approved vendors as relevant. |
| Major Challenges | Balancing growth customer experience turnaround time and portfolio quality. Managing incomplete or inconsistent customer academic financial and collateral information. Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle. Maintaining control discipline during policy market and process changes. |
| Required Qualifications and Experience | Postgraduate or equivalent professional qualification preferred with substantial leadership experience in lending or the stated function. Critical skills and knowledge Program management Analytics and MIS Process re-engineering BRD and UAT Technology coordination Governance Excel / presentation / business MIS capability appropriate to the role High standards of integrity customer confidentiality and control discipline |
Required Experience:
Manager
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
