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Client Servicing
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
1-3years
Experience Required:
Posted:
7 September 2026 (9 hours ago)
Posted:
Application Deadline:
5 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
1. Pre-Sales & Client Transition: Support the Sales team in understanding sponsor
requirements translating them into deliverable packages and identifying
potential feasibility concerns before commitments are finalized.
2. Contract & Deliverable Management: Convert signed sponsorship contracts into
clear deliverable checklists covering branding speaking opportunities booth
requirements delegate passes lead data and other contractual commitments.
3. Internal Coordination: Coordinate with Marketing Production Content and
Operations teams to ensure all sponsor deliverables are communicated clearly
tracked and completed within the agreed timelines.
4. Client Relationship Management: Act as the primary point of contact for
sponsors after contract closure maintain regular communication and proactively
manage client expectations throughout the event lifecycle.
5. Issue Resolution: Address sponsor concerns and delivery-related issues
promptly coordinate with relevant internal teams for resolution and escalate
critical matters when required.
6. Post-Event Reporting & Feedback: Ensure the delivery of relevant post-event
reports and data track fulfillment against contractual commitments and gather
feedback on the sponsors overall experience.
7. Renewal & Upsell Support: Identify potential opportunities for additional
business renewals or multi-event partnerships based on client feedback and
engagement and share relevant insights with the Sales team.
Requirements
Required Skills & Competencies
Excellent verbal and written communication skills.
Strong client relationship and stakeholder management abilities.
Exceptional coordination and follow-up skills.
Ability to manage multiple clients projects and deadlines simultaneously.
Strong attention to detail and ability to track contractual commitments
accurately.
Proactive problem-solving and issue-management skills.
Ability to work effectively with cross-functional teams.
Strong organizational and project management capabilities.
Preferred Qualifications & Experience
Bachelors degree in Business Marketing Communications Event Management
or a related field.
Prior experience in Client Servicing Account Management Sponsorship
Management Event Operations or a similar client-facing role is preferred.
Experience working with B2B events conferences exhibitions or corporate
clients will be an added advantage.
Comfortable working in a fast-paced and deadline-driven environment.
Benefits
- Travel Opportunities
- Insurance Benefits
- Learning & Development
- Career Growth Opportunities
Required Skills:
1. Bachelors degree in Business Communications Event Management or a related field (preferred). 2. Excellent communication negotiation and interpersonal skills. 3. Skilled in market research & lead generation. 4. Strong organizational and project management abilities. 5. Ability to manage multiple priorities and deadlines in a fast-paced environment. 6. Proficiency in Microsoft Office Google Workspace and CRM tools (experience with event platforms are a plus). 7. A passion for building relationships and delivering excellent event experiences.
