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Client Relations & Operations Executive


Job Location:

Noida - India

Monthly Salary: Not provided by the employer
Experience Required: 5years
Posted: 24 October 2026 (7 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

  • Build and maintain strong long-term relationships with corporate clients through regular communication proactive support and effective account coordination.
  • Serve as the primary point of contact for corporate clients trainers and internal stakeholders ensuring clear communication and alignment on training objectives expectations and timelines.
  • Coordinate and manage corporate training programs end-to-end including planning scheduling participant coordination and execution across multiple clients.
  • Manage participant coordination for online certification programs and corporate training initiatives ensuring timely communication and a seamless learning experience.
  • Coordinate trainer allocation session scheduling and calendar management to ensure optimal resource utilization and smooth program delivery.
  • Monitor training quality and participant experience proactively addressing concerns and ensuring consistent service standards.
  • Conduct post-training follow-ups with corporate clients and participants to gather feedback evaluate training effectiveness and identify opportunities for continuous improvement.
  • Coordinate and provide operational support for face-to-face retail training batches ensuring effective scheduling participant communication and smooth execution.
  • Maintain and regularly update the internal trainer calendar ensuring accurate scheduling trainer availability and coordination across training programs.
  • Collaborate with internal departments to resolve operational challenges streamline coordination and ensure the timely delivery of training programs.


  • Requirements
  • Minimum of 5 years of experience in corporate client servicing customer relationship management training coordination or a similar client-facing role.
  • Strong verbal and written communication skills with the ability to interact professionally with corporate clients trainers participants and internal stakeholders.
  • Proven ability to build and maintain client relationships while delivering a high standard of customer service.
  • Experience coordinating training programs managing schedules and handling multiple clients or projects simultaneously.
  • Strong organizational planning and time-management skills with the ability to prioritize competing requirements and meet deadlines.
  • Demonstrated ability to resolve client concerns manage expectations and address operational challenges proactively.
  • Ability to coordinate effectively with cross-functional teams and manage stakeholder expectations throughout the training lifecycle.
  • Proficiency in MS Office applications calendar management and CRM or other training management systems.
  • Strong attention to detail and the ability to maintain accurate training records participant information and trainer schedules.
  • A proactive customer-focused approach with a commitment to training quality client satisfaction and continuous service improvement.