Chief Product Officer (CPO)

The Chief Product Officer will be responsible for building and leading Loom Solars complete

product portfolio and product strategy.

The CPO will identify customer needs market opportunities and technology trends and convert

them into high-quality differentiated and commercially successful products.

The CPO will own the product lifecycle:

Customer Need Market Research Product Strategy Roadmap Business Case

Development Launch Scale Product Lifecycle

The CPO will work closely with the CEO CBO COO CFO CTO/Head of Engineering

R&D Quality Marketing and Service.

Core mandate:

Build the right products for the right customers at the right price at the right time

and make them commercially successful.

2. Product Portfolio

The CPO will build and manage Loom Solars current and future product portfolio including:

Solar

Solar modules/panels Residential solar systems

Commercial & industrial solar solutions

DCR modules

High-wattage modules

New-generation module technologies

Energy Storage

Lithium batteries

Hybrid inverter battery systems

BESS

Residential energy storage

Commercial energy storage

Power Electronics

On-grid inverters

Hybrid inverters

Off-grid inverters

Solar charge controllers

Pump controllers/VFDs

New Energy

EV chargers

Solar EV charging

Energy management systems

Smart energy monitoring

Solar-powered appliances

Other distributed-energy products

3. Product Strategy

Develop Loom Solars 3-year and 5-year product strategy.

Responsibilities:

Identify high-growth product categories.

Analyze market size and customer needs.

Identify competitive gaps.

Define product positioning.

Build product portfolio architecture.

Define product investment priorities.

Decide build vs buy vs OEM vs JV. Identify products that should be discontinued.

Create product differentiation strategy.

Product strategy framework:

Market Size Customer Problem Product Advantage Price Margin

Scalability Investment

4. Product Roadmap

Own the company-wide product roadmap.

Create:

1-Year Roadmap

Products to launch immediately.

3-Year Roadmap

Products and technologies required for scale.

5-Year Roadmap

Future energy technologies and strategic bets.

The roadmap should clearly identify:

Product Target Customer Launch Date Revenue Potential Margin Investment

Owner

5. Customer Understanding

Build a strong customer-centric product organization.

The CPO should deeply understand:

Residential consumers

Dealers Installers

EPC companies

C&I customers

Developers/IPPs

Distributors

Government customers

Export customers

Conduct:

Customer interviews

Dealer feedback

Installer feedback

Market research

Competitive benchmarking

Product reviews

Customer complaint analysis

Principle:

Do not build what we can build. Build what customers will buy.

6. Product-Market Fit

The CPO will be responsible for ensuring that every major product achieves product-market fit.

Before scaling a product evaluate:

Customer demand

Product performance

Competitive advantage

Price competitiveness

Gross margin

Channel acceptance

Installation complexity

Service requirements

Warranty risk

Scalability

7. Product Business Case

Every major new product should have a financial business CPO will work with the CFO to define:

Market size

Target sales

ASP

Gross margin

Contribution margin

Development cost

Tooling cost

Certification cost

Capex

Working capital

Warranty cost

Expected payback

The CPO must answer:

Why should Loom Solar invest in this product

8. Product Development & NPD

Lead the NPD process from concept to commercial launch.

Stage-Gate Process

Stage 1 Idea

Stage 2 Market Validation

Stage 3 Business Case

Stage 4 Product Specification

Stage 5 PrototypeStage 6 Testing & Certification

Stage 7 Pilot Production

Stage 8 Market Pilot

Stage 9 Commercial Launch

Stage 10 Scale

9. Product Requirements

The CPO will own the Product Requirements Document (PRD) for major products.

PRD should define:

Customer

Problem

Use case

Product features

Technical requirements

Performance

Safety

Reliability

User experience

Target price

Target margin

Warranty

Certification

Launch requirements

Engineering/R&D will convert the product requirements into the technical solution.10. Product & Engineering Collaboration

The CPO will work closely with the CTO / Head of Engineering.

CPO owns:

What to build Why to build For whom When Commercial target

Engineering/R&D owns:

How to build Technology Architecture Design Development

Together they will ensure successful product development.

11. Product Pricing & Positioning

Work with the CBO and CFO to establish product pricing.

Responsibilities:

Target ASP

Competitive pricing

Channel margins

Dealer economics

Product segmentation

Good/Better/Best architecture

Premium product strategy

Value proposition

Goal:

Avoid competing only on price.

Build products with:

Performance Reliability Technology Service Brand Economics12. Product Launch

Own the product launch process.

Coordinate:

Product Engineering Manufacturing Quality Supply Chain Sales Marketing

Service Finance

Launch checklist:

Product ready

Production ready

Inventory ready

Pricing ready

Sales training ready

Dealer training ready

Marketing ready

Installation SOP ready

Service ready

Warranty ready

Spare parts ready

Rule:

No product should be launched before the complete ecosystem is ready.

13. Product Lifecycle Management

Own the complete product lifecycle.

Launch

Build awareness and adoption.

Growth

Increase market penetration.

Maturity

Improve profitability and defend market share.Decline

Optimize or discontinue.

The CPO should regularly review:

Revenue Volume Margin Market Share Returns Warranty Customer Feedback

14. Product Portfolio Management

Create clear product architecture.

For example:

Residential

Entry Mass Market Premium

Commercial

Standard High Performance Premium

Energy Storage

5 kWh 10 kWh 20 kWh 50 kWh 100 kWh BESS

Avoid unnecessary SKU proliferation.

KPI:

Revenue per SKU Margin per SKU Inventory per SKU

15. Market & Competitive Intelligence

Create a continuous competitor intelligence system.

Track:

Competitor products Technology

Specifications

Pricing

Warranty

Channel margins

New launches

Customer reviews

Dealer feedback

Market share

Technology roadmap

Create a monthly:

Solar & Energy Product Intelligence Report

16. Product Quality & Reliability

Work with COO and Quality to establish product reliability standards.

Monitor:

Field failure rate

Warranty claims

Product returns

Customer complaints

MTBF

Reliability testing

Root causes

Product improvement

Goal:

Design quality into the product before mass production.

17. Product Serviceability

Every product should be designed for easy installation and service.

The CPO should ensure:

Easy installation Easy commissioning

Easy troubleshooting

Spare-parts availability

Remote diagnostics where possible

Technician training

Service documentation

Warranty clarity

18. Digital Product & Customer Experience

For connected products the CPO should also own the digital experience.

Potential areas:

Consumer mobile app

Installer app

Dealer app

Energy monitoring

Remote diagnostics

Device connectivity

OTA updates

Customer dashboard

Warranty registration

Service requests

19. Strategic Technology Partnerships

Identify and manage technology partnerships for:

Inverter technology

Battery technology

BMS

Power electronics

EMS

AI/IoT

EV charging

Energy storage

Manufacturing technology

Evaluate:

OEM vs Licensing vs JV vs Technology Partnership vs In-house Development20. Product Team Structure

Potential organization:

CPO

Product Solar Modules

Product Inverters

Product Battery & Energy Storage

Product BESS

Product EV Charging

Product New Energy

Product Marketing

Product Analytics

NPD / Program Management

Customer Insights

Product Operations

Engineering/R&D may operate as a separate function under CTO/Head of Engineering while

working closely with the CPO.

21. Key CPO KPIs

Area KPI

Product Revenue from New Products

Innovation Number of Successful Launches

Growth New Product Revenue Growth

Profitability Product Gross Margin

Adoption Product Market Share

Customer Product NPS / Satisfaction

Quality Warranty / Failure Rate

Speed Idea-to-Launch Time

NPD Launches Delivered on Time

Portfolio SKU Productivity

Innovation % Revenue from Products <3 Years Old

Commercial Product-Market Fit

Channel Dealer/Product Adoption

Service Field Failure RateROI Product Development ROI

22. First 90 Days

First 30 Days Understand

Review existing portfolio.

Review product-wise revenue.

Review margins.

Review customer feedback.

Review dealer feedback.

Review competition.

Review current NPD pipeline.

Identify weak products.

Identify high-potential opportunities.

Days 3160 Build

Create product strategy.

Define product architecture.

Build 1/3/5-year roadmap.

Prioritize NPD.

Establish Stage-Gate process.

Establish PRD framework.

Define product KPIs.

Days 6190 Execute

Start priority product programs.

Stop low-potential projects.

Launch market-validation programs.

Establish customer-feedback system.

Establish competitor intelligence.

Build product organization.

Create first product launch calendar.

23. Ideal Candidate Profile

Experience

1525 years of experience.

Experience as CPO VP Product Product Director Business Head or equivalent.

Strong experience in hardware/electronics/energy products. Experience taking products from concept to mass production.

Experience managing large product portfolios.

Strong commercial understanding.

Preferred Industries

Solar Energy Electrical Electronics Consumer Durables EV Battery Power

Electronics Automotive Telecom

Experience in high-growth companies and organizations with strong product cultures is

preferred.

Preferred:

Engineering degree.

MBA / Product Management qualification.

Strong technology and commercial understanding.

25. Leadership Competencies

The ideal CPO should demonstrate:

Customer obsession

Strategic thinking

Commercial mindset

Product judgment

Technology understanding

Strong analytical skills

Innovation mindset

Speed of execution

Cross-functional leadership

Ability to build teams

Strong communication

High ownership

What You Can Expect

Work Timing : 10:00 am to 7:00 pm (Monday to Saturday)

Education : MBA/Computer Science

Address : Loom Solar Pvt Ltd (14/4 Mathura Road Faridabad 121003)Contact : Muskan Singh

Gender : Male / Female

Job Type : Full Time

Job Location : Faridabad

Industry Type : Renewable Solar Energy

Pay Types : Fix Pay and Performance Incentives