CCTV SUPPORT ENGINEER

Key Responsibilities

Monitor individual backend CCTV infrastructure systems to ensure proper functionality and uninterrupted operations.

Diagnose and resolve common CCTV-related issues including camera malfunctions network connectivity problems recording failures image quality issues and camera movement-related faults.

Troubleshoot CCTV control room equipment including software hardware Video Management Systems (VMS) LED displays faulty connectors adapters and associated components.

Provide technical support for CCTV cameras and surveillance infrastructure at plant locations including NVR/DVR systems VMS and storage devices.

Assist with software-related issues including password resets basic configuration changes system updates and troubleshooting.

Perform basic hardware maintenance including cleaning camera lenses checking cable connections inspecting equipment and ensuring proper camera positioning.

Maintain and update the complete CCTV network infrastructure inventory and asset register.

Prepare and maintain building-wise CCTV network diagrams including port-wise structured cabling diagrams LAN/WAN connectivity details and IP address schemes for all plant locations.

Perform CCTV device installation augmentation relocation connection disconnection and deletion as required.

Coordinate with relevant technical teams to resolve infrastructure issues and minimize system downtime.

Ensure proper documentation of CCTV maintenance activities troubleshooting records and infrastructure changes.

Required Skills and Qualifications

Hands-on knowledge of CCTV surveillance systems and infrastructure.

Working knowledge of IP cameras NVR/DVR systems VMS and video storage solutions.

Basic understanding of LAN/WAN networking IP addressing switches and structured cabling.

Ability to troubleshoot CCTV hardware software connectivity and recording-related issues.

Knowledge of CCTV control room equipment including LED displays and associated hardware.

Ability to prepare and maintain network diagrams IP address records and asset inventories.

Good troubleshooting documentation and communication skills.

Required Skills:

cctv skills