CBS-BMC-BMC Enablement Operations Management Senior operations coordinator Oceania

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Discipline: Marketing Operations Senior Coordinator (Marketing Operations & Enablement)

Role Type: Senior Operations coordinator

Role Rank: Supervising Associate 64

Job summary

As a Marketing Operations Senior Coordinator you will play a critical role in enabling the successful execution of the BMC Marketing Operations function across Oceania.

Working closely with the Marketing Operations Leader this role is responsible for operationalising strategy through effective planning process management governance and enablement across the marketing portfolio. You will act as a central coordinator and operator across multiple BMC functions ensuring that programs are delivered efficiently consistently and in alignment with business priorities.

This role requires a proactive and commercially aware operator who can work independently manage competing priorities and build strong relationships across a global stakeholder group. You will be instrumental in driving operational excellence enabling insights-led decision-making and embedding scalable processes and tools to support the broader marketing ecosystem.

Key Responsibilities:

• Marketing Operations & Planning
  • Support the development and ongoing management of integrated marketing plans across BMC portfolios
  • Coordinate planning cycles (quarterly annual) ensuring alignment to business priorities and timelines
  • Track and manage delivery against plans identifying risks dependencies and opportunities

• Process Governance & SOP Development
  • Develop document and continuously improve standard operating procedures (SOPs) across marketing activities
  • Embed consistent processes across campaigns reporting budgeting and approvals
  • Ensure adherence to EY risk compliance and governance frameworks

• Budgeting & Financial Management
  • Support budget planning tracking and reporting across marketing activities
  • Monitor spend identify variances and provide recommendations to optimise investment
  • Coordinate with finance and relevant stakeholders to ensure accurate forecasting and reporting

• Insights & Performance Enablement
  • Support the development of reporting frameworks and dashboards to track marketing performance
  • Analyse campaign and operational data to identify trends risks and opportunities
  • Translate data into actionable insights to support decision-making and continuous improvement

• Tools Platforms & SharePoint Enablement
  • Support the development and ongoing management of SharePoint and other collaboration platforms
  • Drive adoption of tools templates and knowledge repositories across BMC teams
  • Ensure content documentation and resources are current accessible and aligned

• Stakeholder Coordination & Communication
  • Act as a key point of coordination across BMC BD and broader stakeholder groups
  • Prepare communications updates and presentations for leadership and stakeholder forums
  • Build strong working relationships across global and regional teams

• Operational Excellence & Continuous Improvement
  • Identify opportunities to improve efficiency reduce duplication and enhance ways of working
  • Drive consistency and scalability across marketing operations
  • Support change initiatives and adoption of new processes tools and frameworks

Qualifications:

• 36 years experience in marketing operations program coordination or similar roles
• Experience in professional services B2B marketing or complex matrix organisations preferred
• Demonstrated experience supporting planning reporting and operational processes
• Strong project and workflow management skills with the ability to manage multiple priorities
• Highly organised with strong attention to detail and process orientation
• Analytical mindset with ability to interpret data and generate insights
• Strong written and verbal communication skills including presentation development
• Confident working independently while maintaining alignment with leadership
• Experience with reporting tools dashboards and marketing platforms
• Strong capability in Microsoft tools (Excel PowerPoint SharePoint Power BI)
• Experience with collaboration and workflow tools

What We Offer:

• The opportunity to work in a dynamic fast-paced environment with a diverse global team.
• Competitive salary and benefits package.
• Professional development and career growth opportunities.
• The flexibility to be based in one of our key global delivery locations
• Proactive self-starter with strong accountability
• Comfortable working across geographies and time zones
• Adaptable and responsive in a fast-paced evolving environment
• Continuous improvement mindset with curiosity and willingness to learn

How to Apply: If you are a strategic thinker with a passion for analytics and global marketing and you meet the qualifications above we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs

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