CAD ManagementCreo Admin

**Key Responsibilities**

**Application Ownership & Governance**

• Own the Autodesk application portfolio including AutoCAD Revit Fusion 360 Navisworks Inventor and Civil 3D
• Define and maintain application roadmaps upgrade strategies and lifecycle plans
• Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions

**Operations Support**

• Ensure high availability stability and performance of Autodesk applications
• Oversee L2/L3 support incident management and root cause analysis
• Work with infrastructure VDI and EUC teams to resolve performance and compatibility issues
• Monitor SLAs KPIs and service health metrics

**Vendor & License Management**

• Manage Autodesk licensing models including Named User Network and Cloud-based licenses
• Ensure license compliance optimization and cost control
• Coordinate with Autodesk vendors and partners for renewals audits and escalations

**Change Release & Upgrade Management**

• Plan and execute version upgrades patches and hotfixes
• Assess business impact and risks associated with upgrades
• Coordinate UAT and rollout across user groups
• Ensure minimal business disruption during releases

**Security & Compliance**

• Ensure applications comply with IT security data protection and audit standards
• Manage application access authentication and role-based permissions
• Support internal and external audits related to software usage and compliance

**Stakeholder Management**

• Partner with Engineering Design IT Infrastructure Security Procurement and Finance teams
• Translate business requirements into application solutions
• Provide regular reporting on application health risks and improvement plans

**Documentation & Knowledge Management**

• Maintain application documentation SOPs architecture diagrams and runbooks
• Contribute to knowledge base and training material creation

Additional Information :

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Remote Work :

No

Employment Type :

Full-time