Business Solution Analyst

About Us

Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable so the people responsible for care and cost decisions can act faster with confidence.

We help health plans break down data silos to create a single trusted data foundation. That foundation powers better decisionsso plans can improve outcomes reduce waste and deliver better experiences for members and providers alike. Backed by $100M from top investors were tackling big challenges in an industry thats ready for change. Our platform enables GenAI use cases by delivering clean connected and reliable healthcare data to support automation prioritization and decision workflowsand its why we are leading the way.

Our innovation begins with people. We are bold curious and collaborativebecause the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency and we look for individuals who are curious and adaptablethose excited to leverage emerging technologies to enhance how we workwhile keeping human insight connection and our clients at the center of every decision.

Ready to make an impact Join us and lets build the future together.

About the Role

We are seeking an experienced Business Solution Manager to support client engagements by translating business needs into effective datadriven solutions. This role partners closely with clients and internal teams to define requirements validate solutions and ensure successful delivery across a range of business domains and data use cases.

Your day to day

Client Solutions & Requirements Management

• Lead client requirements gathering and analysis in partnership with subject matter experts
• Develop clear structured Business Requirements Documents (BRDs) including acceptance criteria and nonfunctional requirements
• Translate client needs into solution deliverables such as reports dashboards data extracts and analytical views

Solution Validation & UAT

• Validate delivered solutions against documented requirements and acceptance criteria
• Support and coordinate User Acceptance Testing (UAT) with client teams working in alignment with internal QA resources

CrossFunctional Collaboration

• Partner with Product Engineering Account Management Program Management and Sales teams to deliver client solutions
• Contribute client insights to product roadmap discussions and solution improvements

Client Relationship & Enablement

• Act as a trusted client partner throughout implementation and ongoing engagement
• Support client onboarding training and enablement activities
• Assist internal teams in understanding client use cases and solution intent

Product & Process Improvement

• Maintain strong awareness of product capabilities enhancements and releases
• Identify opportunities to improve processes solution quality and client satisfaction

What you bring to the team

• Bachelors degree in Business Computer Science Information Systems or equivalent relevant professional experience
• 5 years of experience in business analysis solution management or clientfacing roles in software or datadriven environments
• Proven experience gathering documenting and validating business requirements
• Ability to communicate effectively with both technical and nontechnical audiences
• Strong organizational skills with the ability to manage multiple priorities
• Analytical detailoriented problem solver with a collaborative mindset
• Selfmotivated adaptable and comfortable working in a fastpaced environment

What youll get in return

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee share in our success
• Growth-focused environment your development matters here

Work arrangements

• Standard hours: 9 hours/day 5 days/week
• Location: Pune Hybrid (3 days a week in office)
• Shift: Your standard working hours will be nine (9) hours per day within the Companys standard working working hours may vary based on business needs.

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas thoughts experiences and perspectives. Therefore we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive cultureone that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If theres anything we can do to support thatbig or smallplease let us know.