Business Analyst | Requirements Management, Stakeholder Engagement & Project Delivery

Job Summary
Synechron is seeking a Business Analysis professional to lead project teams in delivering complex solutions across multiple client engagements. This strategic role involves identifying and analyzing business needs developing comprehensive solution designs and ensuring successful project execution. The ideal candidate will bring extensive experience in business analysis stakeholder management and project leadership supporting the organizations growth by driving innovation and excellence in client delivery.

Software Requirements

Required Software Proficiency:

• Business analysis tools: JIRA Confluence for requirements management story writing and documentation support (latest versions)

• Modeling tools: UML Visio or Lucidchart for process modeling and visual documentation supporting requirement clarity

• Office tools: Microsoft Office Suite (Word Excel PowerPoint) supporting documentation reporting and presentations

• Project management tools supporting project planning tracking and resource management (e.g. MS Project)

Preferred Software Skills:

• Business analytics and reporting tools: Power BI Tableau (for stakeholder reporting/support)

• Process mining and workflow automation tools supporting continuous process improvement

Overall Responsibilities

• Lead and manage the business analysis team to ensure the accurate gathering documentation and validation of stakeholder requirements

• Develop and implement business analysis strategies aligned with client and organizational goals

• Collaborate with project managers product owners and technical teams to translate business needs into detailed functional and technical specifications

• Conduct gap analysis process modeling and risk assessments to support solution design and process enhancements

• Oversee requirements traceability change management and scope control across multiple projects

• Serve as a trusted advisor to stakeholders ensuring requirements support operational compliance and strategic objectives

• Support User Acceptance Testing (UAT) coordination and stakeholder sign-off processes

• Drive continuous improvement in requirements practices tools and stakeholder engagement models

Technical Skills (By Category)

• Languages & Modeling:

  • Essential: Business Analysis UML process mapping story creation requirement elicitation

  • Preferred: Business process modeling languages supporting complex process design

• Toolsets & Methodologies:

  • Agile Scrum Waterfall supporting flexible project delivery approaches

  • Requirements traceability change management and scope control supporting project success

• Data & Reporting:

  • Experience with dashboards reporting and data visualization to support stakeholder updates and decision-making

• Project & Portfolio Management:

  • Knowledge of project scheduling resource planning and risk management tools supporting project governance

Experience Requirements

• 10 years of related experience in business analysis project management or consultancy services supporting enterprise solutions

• Extensive experience leading requirements gathering for large-scale multi-stakeholder projects in various industries (financial services healthcare enterprise)

• Proven success managing teams developing requirement artifacts and supporting agile delivery models

• Experience translating complex business processes into scalable and compliant technology solutions

• Alternative pathways: Significant consulting or process improvement experience supporting complex organizational change and transformation projects

Day-to-Day Activities

• Engage with business stakeholders to elicit analyze and validate requirements supporting enterprise initiatives

• Lead requirement workshops facilitate discussions and build detailed documentation and models

• Prioritize scope and manage the feature backlog in collaboration with project stakeholders

• Collaborate with solution architects developers and QA teams to ensure requirements are feasible traceable and testable

• Support change control scope management and impact analysis across project lifecycles

• Conduct stakeholder presentations requirements reviews and sign-offs to support project milestones

• Support project teams in managing risks issues and scope changes proactively

• Maintain comprehensive requirement artifacts traceability matrices and process documentation

Qualifications

• Bachelors or Masters degree in Business Administration Computer Science or a related technical discipline

• 10 years of experience supporting enterprise-level business analysis and project delivery

• Certifications in Business Analysis (CBAP CCBA PMI-PBA) supporting standards-based practices (preferred)

• Proven experience managing large complex projects and facilitating stakeholder engagement

• Experience working in regulated environments supporting compliance and operational controls

Professional Competencies

• Critical thinking and problem-solving skills for complex requirements analysis and solution validation

• Leadership and team management abilities supporting professional development and project success

• Strong communication skills to engage stakeholders and communicate technical information clearly

• Adaptability and continuous learning mindset supporting evolving industry best practices

• Innovation-driven approach supporting process improvement and digital transformation

• Organizational skills to manage multiple priorities and deliver high-quality results within deadlines

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

Candidate Application Notice