Business Analyst

Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries including banking & financial services insurance retail higher education food healthcare and manufacturing.

We are seeking an experienced Business Analyst with 6-8 years of relevant experience in the Property and Casualty (P&C) insurance domain with a strong focus on the USA insurance market. The ideal candidate should have in-depth knowledge of insurance business processes particularly in underwriting claims management policy servicing and related operations along with hands-on experience in delivering business analysis for insurance technology initiatives.

Key Responsibilities:

Work closely with business stakeholders and technical teams to gather analyze and translate business requirements into clear functional and technical specifications.

Analyze and document insurance business processes workflows and system functionalities specifically within the USA P&C insurance market.

Lead and facilitate requirement-gathering workshops stakeholder interviews and user story development sessions.

Conduct impact analysis feasibility studies and gap analysis for existing systems and proposed solutions.

Ensure that system enhancements and new implementations align with business goals and comply with USA insurance regulatory and compliance standards.

Collaborate with testing teams to define test strategies review test cases and validate system functionality against business requirements.

Support business users with system training knowledge transfer sessions and functional documentation.

Provide insurance domain expertise across underwriting claims processing policy servicing and customer operations.

Requirements

Required Skills & Qualifications:

• 6-8 years of experience as a Business Analyst in the Property and Casualty insurance domain specifically within the USA market.
  
• Strong understanding of insurance business workflows particularly in underwriting claims management policy servicing and operational processes in the USA P&C sector.
  
• Demonstrated experience leading business analysis efforts for large-scale insurance system implementations or process improvement initiatives.
  
• Hands-on experience with Agile/Scrum methodologies collaborating in multi-disciplinary teams.
  
• Excellent analytical problem-solving and communication skills with the ability to engage effectively with both business and technical stakeholders.
  
• Proficiency in preparing Business Requirement Documents (BRD) Functional Specification Documents (FSD) and detailed user stories.
  
• Experience working with API integrations insurance system implementations and data migrations is a plus.