Business Analyst
Job Summary
- Develop a deep understanding of customer business processes enterprise applications and existing Workato implementations to support integration and automation initiatives.
- Collaborate with customer stakeholders to identify how Workato capabilities can be leveraged to automate processes and integrate enterprise applications.
- Design build and demonstrate Proof of Concepts (PoCs) using Workato to validate solution approaches.
- Gather analyze and document business requirements by preparing BRDs PRDs user stories acceptance criteria use cases and process flow diagrams.
- Conduct workshops and requirement elicitation sessions with customers business users and cross-functional teams.
- Identify opportunities for business process optimization workflow automation and feature enhancements on the Workato platform.
- Partner with Workato developers solution architects QA teams and project managers to translate business requirements into functional/technical specs.
- Analyze existing business processes and recommend improvements through integration orchestration and automation solutions.
- Support functional validation User Acceptance Testing (UAT) defect triage and customer demonstrations.
- Act as the primary liaison between business stakeholders and engineering teams.
- Continuously evaluate customer feedback and evolving business needs to recommend enhancements.
- Support pre-sales activities workshops solution demos effort estimation and proposal development for Workato engagements.
- 6 years of total experience as a Business Analyst with at least 3 years working on Workato-based integration and automation projects.
- Strong understanding of Workato recipes connectors workflows triggers actions and orchestration capabilities.
- Proven experience in requirements gathering business process analysis and process re-engineering.
- Hands-on expertise preparing BRDs FRDs PRDs user stories acceptance criteria and process flow documentation.
About Company
We are an IT solutions and services provider that generates a plethora of compelling solutions and services all under one single roof. Our uncompromising services dedicated team and seamless collaborations helped us build long-term relationships with our clients across the globe. We a ... View more