Business Analyst

Job Summary
Synechron is seeking a versatile and experienced Business Analyst supporting emerging technologies to facilitate digital transformation projects across diverse industry this role the candidate will analyze and translate complex business needs develop detailed solution designs and collaborate effectively with cross-functional teams to ensure successful project delivery. The ideal candidate will leverage a strong understanding of business processes technological trends and agile methodologies to deliver scalable efficient and innovative solutions aligned with organizational objectives.

Software Requirements

Required Software Proficiency:

• Requirements management tools: Jira Confluence supporting detailed requirements documentation traceability and collaboration (latest versions)

• Process modeling tools: Visio Lucidchart for creating workflow diagrams process maps and operational models

• Business intelligence/reporting tools: Power BI Tableau for data visualization and stakeholder reporting support

• Agile project management tools supporting sprint planning backlog management and progress tracking

Preferred Software Skills:

• Business analysis frameworks supporting process optimization and customer journey mapping

• Data analytics tools supporting operational or customer insights support

Overall Responsibilities

• Gather analyze and validate detailed business and functional requirements supporting enterprise or client-driven projects

• Translate business needs into comprehensive functional and technical specifications including process models and workflows

• Collaborate with product owners technical teams and stakeholders to ensure requirements are clear feasible and aligned with strategic objectives

• Facilitate requirement workshops gap analysis and process improvement initiatives supporting operational excellence

• Support development and testing teams by providing detailed requirement documentation and use cases

• Assist in User Acceptance Testing (UAT) planning and coordination to ensure solution delivery meets business expectations

• Monitor and manage scope and change requests to ensure project timelines and budget targets are met

• Maintain consistent communication with stakeholders regarding project status and requirement clarifications

Technical Skills (By Category)

• Languages & Tools:

  • Essential: Jira Confluence comprehensive management of requirements and documentation support

  • Preferred: Business modeling tools (Visio Lucidchart) supporting process and workflow design

• Data & Analytics:

  • Support for data analysis visualization and requirements supporting enterprise reporting (Power BI Tableau)

• Process & Methodologies:

  • Agile Scrum Waterfall frameworks supporting iterative project delivery support

Experience Requirements

• 2-5 years of experience supporting business analysis and process improvement initiatives in enterprise or client environments

• Proven track record translating complex business needs into detailed requirements and technical specifications

• Experience working within agile teams supporting project lifecycle activities from inception to implementation

• Industry experience in finance healthcare or large-scale enterprise sectors supporting compliance and operational excellence (preferred)

• Alternative pathways include extensive experience in business process management and documentation support supporting enterprise transformation

Day-to-Day Activities

• Conduct requirements elicitation workshops interviews and stakeholder interviews to gather detailed business needs

• Document functional non-functional and technical requirements supporting project scope and objectives

• Analyze business processes and workflows proposing process enhancements and automation opportunities

• Collaborate with development testing and operational teams to clarify requirements and support solution design

• Support UAT activities requirement sign-off and change management processes

• Maintain and update detailed documentation supporting project artifacts process models and operational standards

• Communicate effectively with stakeholders to manage expectations and provide regular project updates

• Support continuous improvement initiatives by evaluating new methods tools and industry best practices

Qualifications

• Bachelors or Masters degree in Business Administration Computer Science Information Technology or a related field

• 2-5 years of experience supporting business analysis in enterprise or large-scale transformation projects

• Certifications such as CBAP CCBA PMI-PBA are advantageous

• Proven experience supporting requirements management and process optimization activities supporting compliance and operational excellence

Professional Competencies

• Critical thinking and analytical skills supporting complex process analysis and solution design

• Leadership and mentorship abilities to guide teams and support knowledge sharing

• Strong communication skills for stakeholder engagement documentation and reporting

• Adaptability to evolving industry standards frameworks and regulatory requirements

• Strategic mindset supporting operational excellence compliance and enterprise growth

• Organizational skills to manage multiple projects requirements and process improvements efficiently

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

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