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BPO Executive
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
1-3years
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Handle student inquiries and support lead conversion through calls and follow-ups.
Key Responsibilities:
- Make outbound calls to leads and handle inbound inquiries.
- Explain courses fees and benefits clearly
- Maintain CRM and call records
- Follow up with interested candidates
- Achieve daily/weekly call and conversion targets
- Handle basic query resolution
Requirements
- Any graduate / fresher
- Good communication skills
- Basic computer knowledge
- Sales/BPO experience is an added advantage
KPIs:
- Call volume and productivity
- Lead conversion rate
- Customer satisfaction
Benefits
Required Skills:
Outbound Calling Inbound Handling Lead Conversion Communication Skills CRM Handling Follow-ups Customer Support Basic Computer Skills
