Bengali Language Sales Coordinator
Job Summary
Key Responsibilities
- Communicate with Bengali-speaking customers through phone calls WhatsApp email and other channels.
- Handle customer inquiries and provide information about products/services.
- Follow up with leads and prospective customers to support sales conversion.
- Coordinate with the sales team for customer requirements appointments and follow-ups.
- Maintain accurate records of leads customer interactions and follow-up activities.
- Update customer information in CRM/Excel and ensure timely follow-up.
- Prepare quotations basic sales reports and other sales-related documentation.
- Coordinate with internal teams to ensure smooth execution of customer requirements.
- Build and maintain positive relationships with Bengali-speaking customers.
- Achieve assigned sales/support targets and contribute to overall team performance.
Required Skills & Qualifications
- Fluent Bengali communication is mandatory.
- Good communication skills in Hindi and English.
- 13 years of experience in Sales / Telecalling / Telesales / Inside Sales / Customer Support / Sales Coordination.
- Good follow-up and convincing skills.
- Basic knowledge of MS Excel/Google Sheets.
- Experience with CRM software will be an advantage.
- Strong coordination organization and interpersonal skills.
- Positive attitude and willingness to learn.
Why Join Us
- Opportunity to work in a growing sales environment.
- Career growth opportunities.
- Performance-based incentives if applicable.
- Supportive and professional work culture.
Required Skills:
Required Skills & Qualifications Fluent Bengali communication is mandatory. Good communication skills in Hindi and English. 13 years of experience in Sales / Telecalling / Telesales / Inside Sales / Customer Support / Sales Coordination. Good follow-up and convincing skills. Basic knowledge of MS Excel/Google Sheets. Experience with CRM software will be an advantage. Strong coordination organization and interpersonal skills. Positive attitude and willingness to learn. Preferred Candidate Candidates who have previously worked in Bengali-language sales telesales tele calling customer support or inside sales will be preferred. Why Join Us Opportunity to work in a growing sales environment. Career growth opportunities. Performance-based incentives if applicable. Supportive and professional work culture. Requirements: Fluent Bengali Mandatory Good Hindi & English communication 13 years experience in Sales/Telecalling/Telesales/Inside Sales/Customer Support Good follow-up and communication skills Basic Excel/CRM knowledge Comfortable working from office in Faridabad