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Backend Support – Operations
Job Location:
Monthly Salary:
Experience Required:
Posted:
24 October 2026 (21 hours ago)
Posted:
Application Deadline:
21 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Backend Support Operations
Location: Vyttila Ernakulam Kerala
Experience: Minimum 1 year of experience in international customer support client coordination or a similar role involving international clients.
Salary: Up to 30000 per month
Language Requirement: English fluency is mandatory
Job Overview
We are looking for a detail-oriented and confident communicator for the position of **Backend Support Operations**. The candidate will be responsible for coordinating with international clients primarily based in Europe and ensuring smooth day-to-day operational activities.
Key Responsibilities
- Communicate professionally with international clients primarily across Europe through emails phone calls and other communication channels.
- Handle backend operational activities and ensure timely completion of assigned tasks.
- Coordinate with clients and internal teams to resolve queries and operational issues.
- Maintain accurate records documentation and client-related information.
- Follow up on pending requests and ensure timely responses to client requirements.
- Build and maintain professional relationships with international clients.
- Ensure smooth workflow and efficient coordination across operational processes.
Requirements
Required Skills & Qualifications
- Minimum 1 year of experience in international customer support client coordination or a similar role involving international clients.
- Excellent English fluency is mandatory with strong verbal and written communication skills.
- Ability to communicate confidently and professionally with European clients.
- Good email-writing coordination follow-up and problem-solving skills.
- Strong attention to detail and the ability to manage multiple tasks efficiently.
- Proficiency in MS Office and basic computer applications.
Ideal Candidate
A confident communicator with excellent English fluency prior experience handling international clients and the ability to manage backend operations efficiently in a professional environment.
Required Skills:
Minimum 1 year of experience in international customer support client coordination or a similar role involving international clients. Excellent English fluency is mandatory with strong verbal and written communication skills. Ability to communicate confidently and professionally with European clients. Good email-writing coordination follow-up and problem-solving skills. Strong attention to detail and the ability to manage multiple tasks efficiently. Proficiency in MS Office and basic computer applications.
Required Education:
Any Degree
