Author Success Manager
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Job Summary
We are seeking a driven self-motivated candidate to join our growing this position you will be pivotal in understanding the needs of authors who publish with us and providing effective solutions. This role requires high energy strong interpersonal skills a keen awareness of current trends and a customer-focused approach.
Supported by a strategy-led values-based approach and disciplined execution working here means being inspired connected developed and rewarded.
IN THIS ROLE YOU WILL:
- Manage relationships with authors ensuring they feel supported post-publication.
- Guide authors in their marketing and promotional efforts ensuring strategies are aligned with their goals.
- Monitor marketing campaign effectiveness and book sales providing authors with insightful feedback and actionable steps for improvement.
- Act as the primary point of contact for any author concerns addressing them promptly and efficiently.
- Foster long-term relationships with authors encouraging continuous engagement with Notion Press services.
Requirements
- 0-1 year of experience in any industry. Customer-facing experience is a bonus.
- The enthusiasm to interact with a lot of interesting people on a daily basis.
- Strong Communication skills with strong command over the English language. A second language is a plus.
- Bachelors degree in Business/Marketing/ Literature or a related field.
- The ability to find solutions quickly and desire to grow with a confident and determined approach.
- Highly self-motivated and ambitious in achieving goals.
- Should possess the skill to work both in a team and also perform independently.
- Should be capable of thriving in competitive markets.
- Last but not least; must have a competitive streak.
Required Skills:
0-1 year of experience in any industry. Customer-facing experience is a bonus. The enthusiasm to interact with a lot of interesting people on a daily basis. Strong Communication skills with strong command over the English and Hindi language. A second language is a plus. The ability to find solutions quickly and desire to grow with a confident and determined approach. Highly self-motivated and ambitious in achieving goals. Should possess the skill to work both in a team and also perform independently. Should be capable of thriving in competitive markets. Last but not least; must have a competitive streak.
Required Education:
Bachelors Degree
