Atlassian Cloud Specialist

Senior Atlassian DC (Data Center) to Cloud Enterprise Migration Specialist

Position Overview

The Senior Atlassian DC to Cloud Enterprise Migration Specialist is responsible for leading and executing end-to-end migrations of Atlassian Data Center products (Jira Confluence Bitbucket Bamboo etc.) to Atlassian Cloud (Enterprise) for large-scale complex enterprise environments.

Required Experience

• 7 years of hands-on experience administering Atlassian products (JiraVS1 Confluence Bitbucket Bamboo Crowd)
• 3 years of direct experience planning and executing DC-to-Cloud migrations using Atlassian Cloud Migration Assistant (CMA) and related tooling
• Demonstrated experience migrating enterprise-scale instances (10000 users complex permission schemes extensive customization)
• Proven track record of managing multiple concurrent migration projects across business units

Technical Requirements

Atlassian Platform Expertise

• Deep knowledge of Jira (Software Service Management Work Management) Confluence Bitbucket and Bamboo in both DC and Cloud environments
• Expert-level understanding of Atlassian Cloud Enterprise features: organization admin data residency Atlassian Guard (formerly Access) release tracks sandboxing
• Proficiency with Cloud Migration Assistant (CMA) Jira Cloud Migration Assistant and Confluence Cloud Migration Assistant
• Experience with Atlassian APIs (REST GraphQL) for scripting migration tasks data validation and automation

Migration Technical Skills

• Experience conducting pre-migration assessments: app compatibility analysis customization audits data hygiene reviews and user mapping
• Ability to design and execute phased migration strategies (big bang parallel run incremental migration)
• Proficiency in data mapping and transformation workflows custom fields permission schemes notification schemes automation rules
• Knowledge of identity management migration (Crowd/LDAP/AD Atlassian Guard / SCIM / SAML SSO with IdPs like Okta Azure AD/Entra ID)
• Hands-on experience with Marketplace app migration evaluating Cloud equivalents working with vendors on data portability and managing app-specific migration paths
• Familiarity with ScriptRunner Automation for Jira JSM assets (Insight) migration considerations

Infrastructure & Security

• Understanding of networking and infrastructure differences between DC (self-hosted) and Cloud (SaaS) IP allowlisting egress controls firewall rules
• Knowledge of data residency compliance and governance requirements (GDPR SOC 2 HIPAA) as they relate to Cloud migration
• Experience with Atlassian Guard Premium features: CASB integration data classification audit logging organization insights

Functional Requirements

Project & Stakeholder ManagementVS2

• Ability to lead discovery workshops with enterprise stakeholders to assess migration readiness and define scope
• Experience creating and maintaining detailed migration runbooks rollback plans and communication plans
• Skilled at managing change management efforts end-user training adoption strategies and post-migration support
• Strong ability to coordinate across IT Security Compliance and business teams

Assessment & Planning

• Conduct comprehensive Current State Assessmentof DC instances including:
  • Instance health checks and data quality audits
  • Custom workflow and scheme complexity analysis
  • Third-party app inventory and Cloud compatibility mapping
  • User/group/permission structure review
• Develop Migration Readiness Scorecards and risk registers
• Create detailed effort estimates timelines and resource plans

Post-Migration

• Experience with UAT (User Acceptance Testing) planning and execution for migrated environments
• Proficiency in post-migration validation data integrity checks permission verification automation rule testing
• Ability to provide hypercare support during the stabilization period
• Knowledge of DC decommissioning best practices

Certifications (Preferred)

• Atlassian Certified Professional (ACP) Jira Administration or Confluence Administration
• Atlassian Cloud Organization Admin certification
• ITIL Foundation or higher
• PMP PMI-ACP or equivalent project management certification

Soft Skills

• Excellent verbal and written communication able to translate technical migration details for executive stakeholders
• Strong problem-solving and troubleshooting under pressure (migration windows rollback decisions)
• Collaborative mindset with experience working in globally distributed teams
• Comfort with ambiguity enterprise migrations frequently encounter undocumented customizations and edge cases
• Ability to mentor junior team members on migration best practices

Nice to Have

• Experience with Atlassian Forge/Connect app development or customization
• Familiarity with migration from competitor platforms (ServiceNow Azure DevOps GitHub) to Atlassian Cloud
• Knowledge of Terraform Ansible or scripting (Python Groovy Bash) for migration automation
• Experience with Atlassian Analytics and data lake setup in Cloud
• Background in enterprise ITSM processes and JSM configuration

Required Experience:

Staff IC