Associate Vendor Manager

OVERVIEW:

The Associate Vendor Manager is responsible for guiding vendors through our recruitment and certification program including documents signature and collection testing rate negotiation and systems maintenance.

DESCRIPTION:

Provide on-the-job support to the Vendor Management team

Be knowledgeable of the needs and requirements of the internal Production departments

Become familiar with translation directories and sourcing tools

Help with proactively recruiting new resources for different types of services to expand the companys database of external vendors

Test recruited vendors according to specialized skill-sets following the companys testing and onboarding documented process and using the required platforms

Negotiate preferred rates with onboarded vendors according to company department or project needs

Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguists teams for training opportunities

Assist Production and Sales teams on a daily basis with vendor onboarding and certification-related issues and questions

Establish and maintain excellent relationships with contract vendors Production staff and internal teams globally

Help vendors with any issues or questions they may have as well as ensure good communication between external collaborators and internal employees

Assist with administration tasks as required by the team

Discuss with the direct manager to find a viable means of making processes more efficient

Proactively seek additional tasks and duties to benefit TransPerfect as a whole

Research and understand all industries that TransPerfect markets to including industry leaders current events and any other pertinent data

Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

REQUIRED SKILLS:

Strong organizational skills with attention to detail

Ability to support multiple requests by keeping accurate and up-to-date tracking

Ability to maintain and update vast amounts of information accurately

Ability to negotiate rates according to pre-defined budgets

Effective time management and ability to adhere to schedules and deadlines

Ability to prioritize activities on a daily basis to accomplish request steps effectively and efficiently

Strong written and verbal communication skills in English

High sense of urgency

Good interpersonal skills in a public-facing setting

Show accountability in their daily work

Proactive in anticipating needs or issues as well as supporting the team

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Minimum Bachelors degree or equivalent

DESIRED SKILLS AND EXPERIENCE:

Experience in negotiation and persuasion

Customer service experience.