Associate Software Engineer
Job Location:
Monthly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
1. Platform Monitoring & Operational Support
- Monitor enterprise integration platforms including MuleSoft GoAnywhere EDBIC ELK/Elastic.
- Proactively identify integration failures performance issues and data discrepancies.
- Support 24x7 operational coverage through shift-based rotations as required.
- Ensure timely incident acknowledgment triage and resolution within SLA.
2. Incident & Problem Management
- Handle L2 production incidents perform impact analysis and drive recovery.
- Participate in RCA and CAPA activities documenting root causes and preventive actions.
- Coordinate with leads and cross-functional teams during major incidents and escalations.
3. Automation & Tooling
- Develop and enhance automation solutions for operational efficiency (e.g. alerting ServiceNow ticket creation health checks).
- Build and maintain monitoring dashboards (Elastic/Kibana) to improve visibility and proactive detection.
4. Deployment & Change Support
- Support deployments and post-deployment validation across integration platforms.
- Ensure adherence to Change Management (CRs freeze windows approvals).
- Assist with version upgrades configuration changes and platform maintenance activities.
5. Documentation & Knowledge Management
- Maintain clear runbooks SOPs and operational documentation.
- Participate in knowledge transfer sessions and support onboarding of new team members.
- Provide regular work summaries and updates for leadership visibility.
Roles & Accountability
Associate Software Engineer
- Own day-to-day operational tasks assigned during shift.
- Ensure process adherence for incident handling monitoring and escalation.
- Actively participate in continuous improvement and automation initiatives.
Required Experience:
IC
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
