Associate Quality Assurance RKT

Quality Assurance Associate - IN

Deliver high-quality audit support by consistently achieving production accuracy and QC effectiveness targets. Ensure compliance with quality standards identify process gaps and support team performance through collaboration and knowledge sharing

Key Responsibilities and Duties

• Production & Quality Excellence Consistently meet daily production targets within SLA timelines while maintaining 100% accuracy high QC effectiveness and minimal error leakage across all assigned processes.

• Quality Assurance & Process Compliance Conduct quality checks and peer reviews identify and escalate process deviations and ensure strict adherence to defined quality frameworks and standard QC guidelines.

• Team Support & Continuous Improvement Provide on-ground query resolution and knowledge sharing maintain full process versatility and actively engage in calibration sessions training and team meetings to drive consistency and growth.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2 Years Required; 3 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
6IC

Associate I QA RKT

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent reduce risk by insourcing key platforms and processes as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization with a focus on technology operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners our goal is to reduce risk improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone:

Email:

Privacy Notices

For Applicants of TIAA Nuveen and Affiliates residing in US (other than California) click here.

For Applicants of TIAA Nuveen and Affiliates residing in California please click here.

ForApplicants of TIAA Global Capabilities click here.

For Applicants of Nuveen residing in Europe and APAC please click here.