Associate Principal Engineer (Salesforce)

Requirements

• Experience : 9 years
• Proven experience in Change Management Organizational Change Communications Training Enablement or Transformation Programs.
• Strong understanding of change management methodologies stakeholder engagement communication planning and adoption strategies.
• Experience developing and executing change management plans for business or technology transformation initiatives.
• Demonstrated experience creating communication materials presentations training content and user adoption assets.
• Strong stakeholder management skills with the ability to engage and influence diverse audiences across business and technology functions.
• Experience coordinating and supporting training programs workshops enablement sessions and user readiness activities.
• Excellent written and verbal communication skills with strong presentation development capabilities.
• Ability to translate complex concepts into clear concise and audience-specific communication materials.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
• Experience working within structured program governance and transformation environments.
• Familiarity with change impact assessments readiness assessments user feedback collection and adoption monitoring.
• Proficiency in Microsoft PowerPoint Excel Word and collaboration tools used for program delivery.
• Experience supporting CRM transformation initiatives including Salesforce programs is an added advantage.
• Strong analytical problem-solving and attention-to-detail skills.
• Ability to work effectively in cross-functional teams and fast-paced transformation environments.
• Bachelors degree in Business Administration Human Resources Communications Information Technology or a related field.
• Change Management certifications such as Prosci ACMP or equivalent are desirable.

Responsibilities

• Develop and execute change management strategies to support successful adoption of business transformation and technology initiatives at the workstream or program brick level.
• Identify stakeholders communication channels engagement approaches and change impacts to create effective change management plans.
• Plan coordinate and monitor change management activities to ensure alignment with overall program objectives and timelines.
• Track communication effectiveness stakeholder engagement and adoption outcomes at the brick level providing insights and recommendations for improvement.
• Create maintain and update program deliverables including one-pagers communication materials promotional assets and awareness content.
• Develop high-quality presentations and communication materials tailored to specific topics stakeholder groups and leadership requirements.
• Ensure all deliverables adhere to established program management change management branding and governance standards.
• Design and execute training and enablement plans to support user readiness and adoption.
• Coordinate training logistics including audience identification scheduling invitations materials preparation and post-training follow-up activities.
• Support training delivery in collaboration with core team members and subject matter experts.
• Conduct readiness assessments gather user feedback and monitor adoption metrics to drive continuous improvement.
• Collaborate closely with Program Change Management Leads and core project teams to align brick-level activities with overall program objectives.
• Prepare inputs and updates for program-level governance reviews leadership presentations and status reporting.
• Execute detailed change management activities that support broader transformation and program delivery goals.
• Manage ad hoc requests related to communications presentations training stakeholder engagement and change adoption activities.
• Maintain alignment with program governance frameworks delivery cadence and organizational change management standards.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

No

Employment Type :

Full-time