Associate Manager GGG Admissions Assessment Hub

Associate Manager - GGG Admissions Assessment Hub

The Role

To lead manage and develop the Admissions & Assessment function within the Hub ensuring operational excellence in application processing and suitability assessments while driving team performance continuous improvement and full regulatory alignment across GGGS brand.

Responsibilities

Admissions Operations

Lead and manage the end-to-end admissions process within the Hub ensuring accuracy timeliness and regulatory compliance across all applications.
Allocate workload across the team and monitor SLA adherence to maintain consistent processing standards.
Oversee application review and document verification processes ensuring robust compliance checks and data integrity within admissions systems (CRM/LMS).
Approve conditional and confirmed enrolment offers in line with established admissions criteria and regulatory requirements.
Act as the primary escalation point for complex or high-risk learner cases ensuring appropriate resolution and stakeholder alignment.
Conduct regular quality reviews to ensure consistency accuracy and full adherence to admissions policies and internal guidelines.

Suitability Assessment & Interview Support

Lead and standardise structured suitability assessments within the Hub ensuring fairness consistency and regulatory alignment.
Conduct and oversee suitability interviews to evaluate student motivation programme fit academic readiness and language proficiency.
Review and approve assessment outcomes completed by team members ensuring quality and defensible decision-making.
Ensure accurate documentation of assessment results within admissions systems maintaining audit readiness.
Manage assessment workflows and scheduling to ensure timely completion in line with agreed SLAs.

Key Result Areas

Timely and accurate processing of learner applications in line with agreed SLAs.
High-quality compliant admissions decisions supported by robust document verification and assessment standards.
Consistent and fair suitability assessments across all GGGS brands within the Hub.
Accurate system documentation and full adherence to admissions policies and regulatory requirements.

Essential Personal Skills

Excellent written and spoken communication skills.
Strong attention to detail with the ability to manage multiple priorities.
Ability to balance hands-on execution with team leadership responsibilities.
Proficient in Microsoft Office Teams CRM/LMS and admissions platforms.
Strong interpersonal and cross-functional communication skills.
Self-motivated adaptable and committed to continuous improvement.

Qualifications & Experience

Bachelors degree required; graduate degree preferred (especially in education business or related fields).
815 years experience in EdTech admissions learner onboarding or academic operations.
Experience conducting structured assessments or eligibility evaluations required.
Prior experience mentoring or leading a small team desirable.
Strong understanding of digital admissions workflows and regulatory frameworks.

Location: Delhi

Required Experience:

Manager