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Assistant Manager SFA
Job Location:
Monthly Salary:
Posted:
1 September 2026 (3 days ago)
Posted:
Application Deadline:
29 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
1. Sales Force Automation (SFA) System Management
- Administer and maintain Sales Force Automation (SFA) applications.
- Ensure seamless functioning of mobile applications used by field sales teams.
- Manage user access workflows system configurations and master data.
- Coordinate with IT teams and vendors for issue resolution and system improvements.
2. Business Process Optimization
- Understand sales operations and convert business requirements into efficient SFA workflows.
- Identify process gaps and recommend automation opportunities.
- Drive digitization of sales activities such as order booking attendance beat planning route optimization and retailer management.
- Ensure timely creation updating and uploading of trade schemes and promotional programs within the SFA platform.
3. User Support & Training
- Serve as the primary support contact for regional and field sales teams.
- Resolve application issues and provide ongoing user assistance.
- Conduct user training sessions and develop training materials SOPs and user guides.
- Drive user adoption and effective utilization of SFA applications across all sales regions.
4. Data Management & Reporting
- Maintain data accuracy consistency and integrity within SFA systems.
- Generate MIS reports dashboards and sales analytics.
- Analyze sales performance coverage productivity call efficiency and field execution metrics.
- Provide actionable insights to business leadership for informed decision-making.
5. Stakeholder Management
- Collaborate with Sales Marketing IT and external technology partners.
- Coordinate with implementation partners for system enhancements and new feature rollouts.
- Support business leaders by providing analytical insights and recommendations.
6. Project & Implementation Support
- Participate in SFA implementation rollout and enhancement projects.
- Conduct User Acceptance Testing (UAT) and validate system changes.
- Ensure timely delivery of enhancements bug fixes and system upgrades.
- Track project milestones and coordinate cross-functional activities.
7. Compliance & Governance
- Ensure adherence to IT governance data security and access control policies.
- Maintain system documentation audit trails and process records.
- Ensure compliance with organizational standards and regulatory requirements.
