Assistant Manager Sales & Service (ChennaiMangalore)

Key Activities and Responsibilities:

The Sr. Engineer will work with the front-line sales forces and Customers Technical Representative at each account to improve the equipment reliability and decrease the Total Cost of Ownership by carrying out the following:

• To provide Sales & Service support to customers in assigned territory for companys product range.
• Generate leads and drive to realize the Sales.
• 100% utilization of C4C CRM system to track leads opportunities forecast and customer accounts.
• To perform installation and commissioning of seals systems & couplings as and when required.
• To maintain customer plants record & drawings in proper order
• To conduct seal system & coupling inspection with customer and provide technical advice.
• Present company products & services to customer base and ability to provide training to customers
• To liaise with different departments on the orders & sales status
• To provide quotations on all inquiry under his responsibility
• Monthly orders bookings as per assigned target to meet the deliverables of the territory.
• Gain understanding of systemic and chronic failures and develop plan accordingly to eliminate
• Understand feasibility needs quantify benefits and prepare proposals
• Upgrade & review installations make engineering proposals and optimize arrangements.
• Data Management & Reliability data management trending analysis and reporting plant schedules maintenance history upgrade plans and proposals. Contract KPIs as required.
• Stock Management rationalization and cost control.
• Understanding & building relationships and developing intimate knowledge of people processes procedures and drivers
• Form integral part of clients in-house team of reliability engineers maintenance supervisors and area managers.
• Manage initiate and coordinate actions. Monthly internal & external reporting

Qualifications :

Skills and Experience

Education/Training: University Degree/Diploma in Mechanical Engineering or similar field.

Experience:  8 years of relevant mechanical engineering qualifications and experience predominantly on rotating equipment applications and maintenance.

Knowledge/Skills: 

• Extensive knowledge rotating equipments covering pumps compressors mechanical seals
• Strong Commercial and Technical Skills.
• Communication and presentation skills.
• Field exposure working at customer sites
• Hands-on experience on Wet seals will be an added advantage.

Languages: Tamil English Hindi and Kannada will be an added advantage.

Reports to: Regional Manager-South India

Work Environment: Work environment is typically considered an office environment during normal or extended business hours. However this role will be purely based at customer premises.

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time