Assistant Manager L2
Job Summary
Job Description:
We are looking for an experienced Team Lead / Operations Lead with strong expertise in HD Mapping and LiDAR operations. The ideal candidate should have hands-on experience in HD map annotation team management client engagement delivery governance quality management and process improvement.
Key Responsibilities:
- Manage end-to-end HD Mapping and LiDAR projects ensuring quality and timely delivery.
- Lead and mentor teams monitor productivity and drive performance targets.
- Handle client communication requirement gathering status reporting and escalations.
- Oversee capacity planning resource utilization workload distribution and delivery tracking.
- Drive quality audits RCA corrective actions and continuous process improvements.
- Prepare and present operational MIS KPI dashboards productivity and quality reports.
- Collaborate with cross-functional stakeholders to resolve risks and delivery challenges.
Required Skills:
- Strong knowledge of HD Mapping LiDAR workflows and map annotation concepts.
- Experience with road feature annotations including lanes lanelets curbs crosswalks intersections traffic signs/signals and related features.
- Proven experience in team and client management.
- Strong analytical problem-solving reporting and stakeholder management skills.
- Expertise in productivity tracking capacity planning and quality management.
- Advanced Excel skills and data-driven decision making.
Preferred Skills:
- Exposure to Automotive/ADAS projects.
- Knowledge of Power BI/Tableau.
- Basic SQL/Python or automation exposure.
- Experience with Lean Six Sigma Kaizen or similar process improvement methodologies.
- Experience handling project transitions ramp-ups and new project onboarding.
- Stakeholder Interaction & Management
- Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
- Interact and engage with the client manager to communicate and update progress against account plan project delivery etc.
- Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account
- Work with quality team to ensure the quality improvements as per the delivery standards of the contract
- Provide timely assistance in case of an escalation and support resolution of escalations/ issues
Required Experience:
Manager
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.