Assistant Manager

Job description

We are hiring Managerial role in Vidal Health Insurance TPA for Client Servicing (Corporate).

Only TPA or Health Insurance industry will be preferred.

Immediate Joiner also required.

Job Title: Manager

Job Location: Gurgaon Udhyog Vihar Phase 5

Role Objective
To lead and optimize the organizations strategy ensuring seamless client interactions and service delivery across health insurance workflows. Manager will serve as a strategic bridge between technology client servicing and operations to enhance customer satisfaction and retention.

Key Responsibilities
Corporate Relationship Management
retention and satisfaction of top corporate clients across the region.
consistent engagement and value delivery to key accounts(Corporates)
Leadership Reporting & Issue Resolution on any escalations.
and review reports on top corporates insurance companies and brokers if required.
identify and resolve issues before they escalate to leadership.
Fulfilment & Stakeholder Commitments.
timely submission of MIS reports to insurance companies corporate clients and internal teams
strong working relationships with HO teams of insurance companies & Brokers.
Department Oversight
with functional Department-Preauth Claims Enrollment and related functions for claims and cashless settlement.
for profitability and cost control of Key Corporates and retention
Management: Handle corporate client portfolios with a focus on service excellence and retention.
Handling if required etc

Specifications
Graduate / MBA with 6-10 years of experience in Health Insurance (Corporate-Client Servicing or TPA industry)
Proven track record in client servicing stakeholder management and team leadership

• Currently working in a managerial role with direct team handling responsibilities

Strong understanding of corporate client expectations and insurance workflows

Interested candidate can connect on or